Enterprise agent platform with prebuilt vertical agents for banking, healthcare, and retail.
Tool useVoiceMemoryRAG
Demo · hover to playCognigy vs Sourcegraph Codywhich AI support agent should you pick in 2026?
Forrester Wave Leader 2026 — enterprise voice and chat agent platform (now NiCE Cognigy).
Tool useVoiceMemoryRAG
Code intelligence agent for enterprise — answers questions about your code, navigates large monorepos.
CodeTool useRAGMemory
Cognigy vs Sourcegraph Cody — specs
| Spec | Cognigy | Sourcegraph Cody |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 77 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription | Freemium · from $9 |
| Open source | No | No |
| Capabilities | Tool use, Voice, Memory, RAG, Multi-agent | Code, Tool use, RAG, Memory |
| Integrations | 5 apps | 4 apps |
| Verified | — | Verified |
| Released | Mar 2025 | Feb 2025 |
Agent Rank breakdown
Cognigy
Agent Rank
73/ 100
- Autonomy
- 9
- Capabilities
- 10
- Integrations
- 8
- Pricing
- 4
- Polish
- 7
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Sourcegraph Cody
Agent Rank
77/ 100
- Autonomy
- 8
- Capabilities
- 8
- Integrations
- 4
- Pricing
- 8
- Polish
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
Cognigy
Pros
- +Forrester Wave Leader 2026 — highest combined score in Conversational AI
- +Strong voice + chat parity (most competitors are stronger on one channel)
- +Now part of NiCE — deep contact-center stack integration with existing CCaaS
Cons
- −Enterprise-only — no SMB self-serve
- −Steep learning curve for low-code authoring
- −Long implementation timelines (3-6 months typical for full rollouts)
Sourcegraph Cody
Pros
- +Best-in-class code intelligence for large monorepos and polyglot codebases
- +Self-hosted option for compliance-sensitive industries
- +Cheaper than Cursor at the Pro tier
Cons
- −Editor experience less polished than Cursor
- −Agent autonomy still trails Cursor and Claude Code
- −Best fit for established orgs with existing Sourcegraph deployments
Pricing
Cognigy
Standard
Custom
Mid-market
- +Pre-built support agents
- +Voice + chat
- +5 integrations
Recommended
Enterprise
Custom
Large orgs
- +Unlimited integrations
- +Multi-agent orchestration
- +On-prem option
Sovereign
Custom
Regulated
- +EU/US data residency
- +BYO LLM
- +Dedicated tenant
Sourcegraph Cody
Free
Free
Personal use
- +Limited chat + completions
- +Public repos only
Recommended
Pro
$9/mo
Solo devs
- +Unlimited usage
- +Larger context
- +Private repos
Enterprise
$19/seat/mo
Engineering teams
- +Code search across monorepos
- +Self-hosted option
- +SSO + audit
Which one should you pick?
Cognigy
Pick Cognigy if you want the highest autonomy and the verification loop is in place.
Try Cognigy →Sourcegraph Cody
Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Sourcegraph Cody →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Cognigy or Sourcegraph Cody in 2026?+
Pick Cognigy if you want the highest autonomy and the verification loop is in place. Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Cognigy for primary work and Sourcegraph Cody for the workflows where its specific strengths matter.
What's the price difference between Cognigy and Sourcegraph Cody?+
Cognigy starts at Subscription; Sourcegraph Cody starts at Freemium · from $9. Sourcegraph Cody is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Cognigy or Sourcegraph Cody?+
Cognigy is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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