Enterprise "Agent OS" with trust, memory, and multi-agent coordination — built by ex-Atlassian CTO.
Tool useMemoryRAGMulti-agent
Dust vs Fireflies.aiwhich AI ops agent should you pick in 2026?
"Multiplayer AI" — shared, governed company-wide agents across your stack.
Tool useMemoryRAGMulti-agent
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
VoiceRAGMemoryTool use
Dust vs Fireflies.ai — specs
| Spec | Dust | Fireflies.ai |
|---|---|---|
| Agent Rank | 77 / 100 (A) | 75 / 100 (A) |
| Autonomy | Semi-autonomous | Assistant |
| Pricing | Subscription · from $29 | Freemium · from $10 |
| Open source | No | No |
| Capabilities | Tool use, Memory, RAG, Multi-agent | Voice, RAG, Memory, Tool use |
| Integrations | 5 apps | 5 apps |
| Verified | — | Verified |
| Released | Mar 2025 | Jan 2025 |
Agent Rank breakdown
Dust
Agent Rank
77/ 100
- Autonomy
- 8
- Capabilities
- 8
- Integrations
- 10
- Pricing
- 7
- Polish
- 7
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Fireflies.ai
Agent Rank
75/ 100
- Autonomy
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing
- 8
- Polish
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
Dust
Pros
- +"Multiplayer AI" — shared, governed workspaces designed for company-wide use
- +$40M Series B (Sequoia, Snowflake, Datadog) signals strong enterprise validation
- +Deepest connector library among agent platforms (Slack/Notion/GitHub/Salesforce/GDrive)
Cons
- −French roots — strongest support in EU/UK time zones
- −Higher per-seat pricing than Glean for read-only retrieval use cases
- −Custom agent authoring requires technical user (less low-code than Gumloop)
Fireflies.ai
Pros
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
Cons
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
Pricing
Dust
Free
Free
Individuals
- +1 workspace
- +3 agents
- +GPT-4o + Claude 3.5
Recommended
Pro
$29/seat/mo
Teams
- +Unlimited agents
- +All integrations
- +Custom data sources
Enterprise
Custom
Large orgs
- +SSO + audit
- +Custom retention
- +Dedicated tenants
Fireflies.ai
Free
Free
Trial
- +800 min/mo
- +AI summaries
Recommended
Pro
$10/mo
Individuals
- +8000 min/mo
- +60+ languages
- +CRM sync
Business
$19/seat/mo
Sales teams
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
Enterprise
$39/seat/mo
Large GTM teams
- +Unlimited transcription
- +SSO
- +Dedicated CS
Which one should you pick?
Fireflies.ai
Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Fireflies.ai →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Dust or Fireflies.ai in 2026?+
Pick Dust if you want the highest autonomy and the verification loop is in place. Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Dust for primary work and Fireflies.ai for the workflows where its specific strengths matter.
What's the price difference between Dust and Fireflies.ai?+
Dust starts at Subscription · from $29; Fireflies.ai starts at Freemium · from $10. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Dust or Fireflies.ai?+
Dust is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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GDPR-native multi-model AI workspace with built-in agent builder — Europe's Glean alternative.
Tool useMemoryRAGMulti-agent
Demo · hover to playVisual workflow automation with AI agents — drag-and-drop scenarios across 2,000+ apps.
Tool useMemoryMulti-agentDemo · hover to play
See more alternatives: alternatives to Dust · alternatives to Fireflies.ai
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