Glean vs Otter.ai: 2026 comparison
Enterprise AI worker — unified search, work assistant, and custom agents grounded in your company knowledge.
AI meeting agent that transcribes, summarizes, and extracts action items from every conversation.
Glean vs Otter.ai — specs
| Spec | Glean | Otter.ai |
|---|---|---|
| Agent Rank | 80 / 100 (A) | 70 / 100 (B) |
| Autonomy | Assistant | Assistant |
| Pricing | Subscription · Free tier | Freemium · from $16.99 |
| Open source | No | No |
| Capabilities | RAG, Memory, Tool use | Voice, RAG, Memory |
| Integrations | 6 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Feb 2025 | Jan 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 6
- Integrations
- 10
- Pricing value
- 9
- Polish & maturity
- 6
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 7
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Single best enterprise knowledge agent in 2026 — instant grounding in your company data
- +Custom Agents (Glean Agents) let teams build internal workflows without code
- +Strong permission-aware retrieval — agents see only what users are allowed to
- −Enterprise-only — typically $50K+ ACV minimum
- −Initial connector setup takes weeks for full coverage
- −Pricier than ChatGPT Enterprise on a per-seat basis
- +Best real-time caption experience in 2026
- +Strong personal note-taking experience — review and study-friendly
- +Reasonable English transcription accuracy on noisy audio
- −Weaker CRM integration than Fireflies for sales workflows
- −Limited language support (6 languages) vs Fireflies (60+)
- −Free tier is restrictive (30 min × 4 conversations)
Pricing
- +Unified search across 100+ apps
- +Work assistant + custom agents
- +SSO + enterprise data isolation
- +30 min × 4 convos/mo
- +AI summary
- +1200 min/mo
- +Real-time captions
- +Custom vocabulary
- +6000 min/user
- +Team workspace
- +Admin features
- +SSO
- +OCR + advanced search
- +SOC 2
Which one should you pick?
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Frequently asked
Should I pick Glean or Otter.ai in 2026?+
Pick Glean if cost is the main constraint. Pick Otter.ai if its specific capabilities (Voice, RAG) match what you need. Most working teams running both can use Glean for primary work and Otter.ai for the workflows where its specific strengths matter.
What's the price difference between Glean and Otter.ai?+
Glean starts at Subscription · Free tier; Otter.ai starts at Freemium · from $16.99. Glean is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Glean or Otter.ai?+
Both Glean and Otter.ai are Assistant agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.