Make.com Agents vs Retell AI: 2026 comparison
Visual workflow automation with AI agents — drag-and-drop scenarios across 2,000+ apps.
Make.com Agents vs Retell AI — specs
| Spec | Make.com Agents | Retell AI |
|---|---|---|
| Agent Rank | 83 / 100 (A) | 72 / 100 (A) |
| Autonomy | Semi-autonomous | Autonomous |
| Pricing | Freemium · from $9 | Pay per task · Free tier |
| Open source | No | No |
| Capabilities | Tool use, Memory, Multi-agent | Voice, Tool use, Memory |
| Integrations | 8 apps | 3 apps |
| Verified | Verified | Verified |
| Released | Feb 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 10
- Pricing value
- 8
- Polish & maturity
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Visual scenario builder is the most accessible automation tool besides Zapier
- +Cheapest AI-agent automation tier on the market ($9)
- +Strong on multi-step branching scenarios where Zapier feels limiting
- −Operations math is opaque at first — every step costs ops
- −Smaller AI feature set than Lindy / Relay built-from-scratch agent platforms
- −European data residency only on paid tiers
- +Lowest per-minute pricing among production voice agent platforms
- +Strong streaming latency (~300ms) competitive with ElevenLabs
- +Per-minute pricing easier to forecast than per-seat
- −Less polished out-of-the-box than Synthflow for non-technical buyers
- −Documentation and tooling still maturing vs ElevenLabs
- −Voice quality varies by model selection
Pricing
- +1,000 operations/mo
- +No agent features
- +2 active scenarios
- +10,000 ops/mo
- +AI agent nodes
- +Webhooks + schedules
- +10,000 ops base + add-ons
- +Priority queue
- +Custom variables
- +Shared scenarios
- +Roles + admin
- +Higher ops base
- +~$0.07/min
- +Production-ready API
- +Volume discounts
- +Dedicated infrastructure
- +Custom models
Which one should you pick?
Pick Make.com Agents if your stack spans many tools and integration depth is the constraint.
Try Make.com Agents →Pick Retell AI if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
Try Retell AI →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Make.com Agents or Retell AI in 2026?+
Pick Make.com Agents if your stack spans many tools and integration depth is the constraint. Pick Retell AI if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Make.com Agents for primary work and Retell AI for the workflows where its specific strengths matter.
What's the price difference between Make.com Agents and Retell AI?+
Make.com Agents starts at Freemium · from $9; Retell AI starts at Pay per task · Free tier. Retell AI is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Make.com Agents or Retell AI?+
Retell AI is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.