Relay Agents vs Retell AI: 2026 comparison
Human-in-the-loop workflow agents that connect 100+ apps with approvals.
Relay Agents vs Retell AI — specs
| Spec | Relay Agents | Retell AI |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 72 / 100 (A) |
| Autonomy | Semi-autonomous | Autonomous |
| Pricing | Freemium · from $18 | Pay per task · Free tier |
| Open source | No | No |
| Capabilities | Tool use, Memory | Voice, Tool use, Memory |
| Integrations | 4 apps | 3 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing value
- 8
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest human-in-the-loop pattern of any no-code agent
- +Connects 100+ apps with conditional logic and approval gates
- +Free tier is real — not a trial in disguise
- −AI features are lighter than purpose-built agent platforms
- −Per-seat pricing scales fast for larger teams
- −No native phone / voice support
- +Lowest per-minute pricing among production voice agent platforms
- +Strong streaming latency (~300ms) competitive with ElevenLabs
- +Per-minute pricing easier to forecast than per-seat
- −Less polished out-of-the-box than Synthflow for non-technical buyers
- −Documentation and tooling still maturing vs ElevenLabs
- −Voice quality varies by model selection
Pricing
- +200 runs/mo
- +All app integrations
- +2,000 runs/mo
- +Multi-step approvals
- +Conditional branching
- +Shared workflows
- +Audit log
- +Role-based access
- +~$0.07/min
- +Production-ready API
- +Volume discounts
- +Dedicated infrastructure
- +Custom models
Which one should you pick?
Pick Relay Agents if its specific capabilities (Tool use, Memory) match what you need.
Try Relay Agents →Pick Retell AI if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
Try Retell AI →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Relay Agents or Retell AI in 2026?+
Pick Relay Agents if its specific capabilities (Tool use, Memory) match what you need. Pick Retell AI if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Relay Agents for primary work and Retell AI for the workflows where its specific strengths matter.
What's the price difference between Relay Agents and Retell AI?+
Relay Agents starts at Freemium · from $18; Retell AI starts at Pay per task · Free tier. Retell AI is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Relay Agents or Retell AI?+
Retell AI is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.