Retell AI vs Tines AI: 2026 comparison
Production voice agent platform — LLM-native phone agents with low-latency streaming and per-minute pricing.
Retell AI vs Tines AI — specs
| Spec | Retell AI | Tines AI |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 73 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Pay per task · Free tier | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Voice, Tool use, Memory | Tool use, Memory |
| Integrations | 3 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Apr 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Lowest per-minute pricing among production voice agent platforms
- +Strong streaming latency (~300ms) competitive with ElevenLabs
- +Per-minute pricing easier to forecast than per-seat
- −Less polished out-of-the-box than Synthflow for non-technical buyers
- −Documentation and tooling still maturing vs ElevenLabs
- −Voice quality varies by model selection
- +Strongest human-in-the-loop story for security and IT workflows
- +Generous free tier (Community) is genuinely usable in production
- +Story-based composer is easier to read than YAML/JSON IaC alternatives
- −Narrower scope than Zapier / n8n — built for SecOps + ITOps, less for marketing
- −Sales-led above Community tier; pricing not transparent
- −AI agent features are newer than the core automation product
Pricing
- +~$0.07/min
- +Production-ready API
- +Volume discounts
- +Dedicated infrastructure
- +Custom models
- +Unlimited workflows
- +Community connectors
- +Public-cloud only
- +Production support
- +Custom connectors
- +On-prem option
- +Multi-region
- +SSO + audit
- +Premium support SLA
Which one should you pick?
Pick Retell AI if you want the highest autonomy and the verification loop is in place.
Try Retell AI →Pick Tines AI if its specific capabilities (Tool use, Memory) match what you need.
Try Tines AI →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Retell AI or Tines AI in 2026?+
Pick Retell AI if you want the highest autonomy and the verification loop is in place. Pick Tines AI if its specific capabilities (Tool use, Memory) match what you need. Most working teams running both can use Retell AI for primary work and Tines AI for the workflows where its specific strengths matter.
What's the price difference between Retell AI and Tines AI?+
Both Retell AI and Tines AI start in the same pricing range (Pay per task · Free tier vs Subscription · Free tier). Total cost of ownership depends on your team size and volume — see the TCO calculator for your specific math.
Which is more autonomous, Retell AI or Tines AI?+
Retell AI is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.