Tines AI vs Vapi: 2026 comparison
Security and IT workflow agents with human-in-the-loop gates — the no-code platform for SOC + ITOps.
Tines AI vs Vapi — specs
| Spec | Tines AI | Vapi |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 68 / 100 (B) |
| Autonomy | Semi-autonomous | Autonomous |
| Pricing | Subscription · Free tier | Pay per task · Free tier |
| Open source | No | No |
| Capabilities | Tool use, Memory | Voice, Tool use, Memory |
| Integrations | 4 apps | 2 apps |
| Verified | Verified | Verified |
| Released | Apr 2025 | Feb 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 2
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest human-in-the-loop story for security and IT workflows
- +Generous free tier (Community) is genuinely usable in production
- +Story-based composer is easier to read than YAML/JSON IaC alternatives
- −Narrower scope than Zapier / n8n — built for SecOps + ITOps, less for marketing
- −Sales-led above Community tier; pricing not transparent
- −AI agent features are newer than the core automation product
- +Most developer-friendly voice agent in 2026 — SDK-first, well documented
- +BYO model gives full cost + behavior control
- +Pay-as-you-go makes prototyping nearly free
- −You build the conversation logic — not a turnkey product
- −Voice quality depends heavily on which provider you wire in
- −Less polished than Parloa for contact-center deployments
Pricing
- +Unlimited workflows
- +Community connectors
- +Public-cloud only
- +Production support
- +Custom connectors
- +On-prem option
- +Multi-region
- +SSO + audit
- +Premium support SLA
- +$0.05/min base
- +BYO LLM provider
- +Full SDK + dashboard
- +Volume discounts
- +Dedicated infra option
- +SLA + support
Which one should you pick?
Pick Tines AI if its specific capabilities (Tool use, Memory) match what you need.
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Frequently asked
Should I pick Tines AI or Vapi in 2026?+
Pick Tines AI if its specific capabilities (Tool use, Memory) match what you need. Pick Vapi if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Tines AI for primary work and Vapi for the workflows where its specific strengths matter.
What's the price difference between Tines AI and Vapi?+
Both Tines AI and Vapi start in the same pricing range (Subscription · Free tier vs Pay per task · Free tier). Total cost of ownership depends on your team size and volume — see the TCO calculator for your specific math.
Which is more autonomous, Tines AI or Vapi?+
Vapi is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.