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Moveworks

AI employee for IT and HR — resolves helpdesk tickets, answers policy questions, automates internal ops.

B70⚙️OpsAutonomousSubscription
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Agent Rank breakdown

Agent Rank
70/ 100
BB-tier
Autonomy fit
9
Capabilities
6
Integrations
4
Pricing value
9
Polish & maturity
4
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Capabilities

  • RAG
  • Tool use
  • Memory

Integrations

Messaging
Slack
Other
ServicenowMsteamsWorkday

Pricing tiers

Enterprise
Custom
Enterprises 5,000+ employees
  • +IT + HR helpdesk agent
  • +ServiceNow + Workday integration
  • +Slack/Teams native
  • +Multi-language
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Pros & cons

Pros
  • +Genuinely measurable deflection on IT tickets (50–80% in deployed customers)
  • +Native integration with ServiceNow, Workday, and Slack/Teams
  • +Enterprise-grade SSO, audit, and content controls
Cons
  • −Enterprise-only — minimum seat counts in the thousands
  • −Implementation timeline 3–6 months
  • −Per-employee pricing can exceed $50/year at scale
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