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Moveworks

AI employee for IT and HR — resolves helpdesk tickets, answers policy questions, automates internal ops.

A72⚙️OpsAutonomousSubscription
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38k
moveworks.com

Agent Rank breakdown

Agent Rank
72/ 100
AA-tier
Autonomy
9
Capabilities
6
Integrations
4
Pricing
9
Polish
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Capabilities

  • RAG
  • Tool use
  • Memory

Integrations

Messaging
Slack
Other
ServicenowMsteamsWorkday

Pricing tiers

Enterprise
Custom
Enterprises 5,000+ employees
  • +IT + HR helpdesk agent
  • +ServiceNow + Workday integration
  • +Slack/Teams native
  • +Multi-language
Want the real monthly cost at your volume? Use the TCO calculator →Full Moveworks pricing breakdown →

Pros & cons

Pros
  • +Genuinely measurable deflection on IT tickets (50–80% in deployed customers)
  • +Native integration with ServiceNow, Workday, and Slack/Teams
  • +Enterprise-grade SSO, audit, and content controls
Cons
  • Enterprise-only — minimum seat counts in the thousands
  • Implementation timeline 3–6 months
  • Per-employee pricing can exceed $50/year at scale
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AI employee for IT and HR — resolves helpdesk tickets, answers policy questions, automates internal ops. Start with the subscription tier.

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