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Parloa

Voice agents for contact centers — handles tier-1 calls end-to-end.

B63🎧SupportAutonomousSubscription
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Agent Rank breakdown

Agent Rank
63/ 100
BB-tier
Autonomy fit
9
Capabilities
6
Integrations
4
Pricing value
9
Polish & maturity
4
Verifiability
6

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Capabilities

  • Voice
  • Tool use
  • Memory

Integrations

CRM
Salesforce
Voice / telephony
TwilioGenesys

Pricing tiers

Recommended
Contact Center
Custom
Mid-market + enterprise
  • +Voice agents (12+ languages)
  • +Telephony integration (Twilio / Genesys)
  • +Human handoff preserves transcript + intent
Want the real monthly cost at your volume? Use the TCO calculator →

Pros & cons

Pros
  • +Best voice agent in the category — latency, naturalness, multilingual
  • +Strong telephony integration (Twilio, Vonage, Genesys)
  • +Clean human handoff preserves full transcript + classified intent
Cons
  • −Voice-first — chat experience is secondary
  • −Sales-led, no transparent pricing
  • −Less effective on long-tail languages outside the supported 12

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