Agentforce vs Rox: 2026 comparison
Salesforce's platform for building and deploying AI agents inside your Salesforce instance.
Agentforce vs Rox — specs
| Spec | Agentforce | Rox |
|---|---|---|
| Agent Rank | 78 / 100 (A) | 60 / 100 (B) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Pay per task · from $2 | Subscription · from $129 |
| Open source | No | No |
| Capabilities | Tool use, RAG, Memory | Browser, RAG, Memory |
| Integrations | 3 apps | 3 apps |
| Verified | Verified | — |
| Released | Mar 2025 | May 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 6
- Pricing value
- 8
- Polish & maturity
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 6
- Pricing value
- 5
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Native Salesforce integration — zero data movement
- +Outcome-based pricing aligns with deflection ROI
- +Inherits Salesforce security, audit, and compliance posture
- −Only valuable if you already run on Salesforce
- −Per-conversation pricing can balloon at scale
- −Agent quality varies by use case — best on well-defined service tasks
- +Cuts AE prep from an hour to five minutes per call
- +Strong Gong integration surfaces context from prior calls
- +Delivered where AEs already work (Slack + Salesforce)
- −Quality depends on account size — thin for tiny companies
- −No interactive mode; reports are one-shot
- −Per-seat pricing adds up fast on big teams
Pricing
- +$2 per conversation resolved
- +Foundation AI Cloud included
- +No separate per-seat cost
- +Volume pricing
- +Agentforce Service + Sales + Custom
- +Data Cloud included
- +Dedicated success engineer
- +Account research briefs
- +Gong integration
- +Slack delivery
- +Custom research depth
- +Salesforce sync
- +Dedicated CS
Which one should you pick?
Pick Agentforce if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
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Frequently asked
Should I pick Agentforce or Rox in 2026?+
Pick Agentforce if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Pick Rox if its specific capabilities (Browser, RAG) match what you need. Most working teams running both can use Agentforce for primary work and Rox for the workflows where its specific strengths matter.
What's the price difference between Agentforce and Rox?+
Agentforce starts at Pay per task · from $2; Rox starts at Subscription · from $129. Agentforce is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Agentforce or Rox?+
Agentforce is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.