Cresta vs Devin: 2026 comparison
Conversational AI agent assist for contact centers — coaches reps and automates after-call work in real time.
Cresta vs Devin — specs
| Spec | Cresta | Devin |
|---|---|---|
| Agent Rank | 78 / 100 (A) | 78 / 100 (A) |
| Autonomy | Semi-autonomous | Autonomous |
| Pricing | Subscription · Free tier | Subscription · from $500 |
| Open source | No | No |
| Capabilities | Voice, Tool use, Memory, RAG | Code, Tool use, Browser, Memory |
| Integrations | 4 apps | 3 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | May 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 8
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 4
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 8
- Integrations
- 6
- Pricing value
- 4
- Polish & maturity
- 10
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Best-in-class real-time coaching — recommendations during the call
- +Auto-summarizes calls + drafts after-call work, saving reps 5+ min per call
- +Strong deployments at Fortune 500 contact centers
- −Enterprise-only — minimum seat counts in the hundreds
- −Implementation requires conversation-data training (4–8 weeks)
- −Augments humans rather than replacing them — different positioning than fully autonomous tier
- +Highest autonomy in the coding category — ships PRs end-to-end with minimal oversight
- +Iterates on failing tests until they pass; explains what it did in the PR description
- +Multi-agent UI for managing parallel sessions
- −Pricing puts it firmly in team territory — overkill for solo founders
- −Will ship working code that's wrong for your codebase if architectural context is missing
- −Session memory weak past hour-long stretches
Pricing
- +Real-time agent assist
- +Conversation intelligence
- +After-call work automation
- +Unlimited sessions
- +Slack + GitHub + Linear integrations
- +10 concurrent sessions
- +Email support
- +Everything in Core
- +Priority queue
- +40 concurrent sessions
- +SSO
- +Shared knowledge base
- +Custom concurrency
- +Dedicated VPC option
- +SOC 2 II reports
- +Onboarding engineer
Which one should you pick?
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Frequently asked
Should I pick Cresta or Devin in 2026?+
Pick Cresta if cost is the main constraint. Pick Devin if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Cresta for primary work and Devin for the workflows where its specific strengths matter.
What's the price difference between Cresta and Devin?+
Cresta starts at Subscription · Free tier; Devin starts at Subscription · from $500. Cresta is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Cresta or Devin?+
Devin is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.