Cresta vs Fixie: 2026 comparison
Conversational AI agent assist for contact centers — coaches reps and automates after-call work in real time.
Cresta vs Fixie — specs
| Spec | Cresta | Fixie |
|---|---|---|
| Agent Rank | 78 / 100 (A) | 72 / 100 (A) |
| Autonomy | Semi-autonomous | Semi-autonomous |
| Pricing | Subscription · Free tier | Free · OSS |
| Open source | No | Yes |
| Capabilities | Voice, Tool use, Memory, RAG | Tool use, RAG, Memory, Multi-agent |
| Integrations | 4 apps | 3 apps |
| Verified | Verified | — |
| Released | Mar 2025 | Feb 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 8
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 4
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 8
- Integrations
- 6
- Pricing value
- 10
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Best-in-class real-time coaching — recommendations during the call
- +Auto-summarizes calls + drafts after-call work, saving reps 5+ min per call
- +Strong deployments at Fortune 500 contact centers
- −Enterprise-only — minimum seat counts in the hundreds
- −Implementation requires conversation-data training (4–8 weeks)
- −Augments humans rather than replacing them — different positioning than fully autonomous tier
- +Real multi-agent primitives — planner + workers + reviewer out of the box
- +Strong for internal-tool agents over your own data
- +Permissive license; auditable end-to-end
- −Framework, not a finished product — engineering effort to ship anything
- −Smaller community than LangChain / LlamaIndex
- −Cloud pricing not yet published — usage-based and opaque
Pricing
- +Real-time agent assist
- +Conversation intelligence
- +After-call work automation
- +Apache-2.0 framework
- +Self-host
- +Bring your own models + data
- +Hosted runtime
- +Multi-agent orchestration
- +Observability
Which one should you pick?
Pick Cresta if you want a vendor we've verified for accessibility and pricing accuracy.
Try Cresta →Pick Fixie if cost is the main constraint or if auditability or self-hosting matters.
Try Fixie →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Cresta or Fixie in 2026?+
Pick Cresta if you want a vendor we've verified for accessibility and pricing accuracy. Pick Fixie if cost is the main constraint or if auditability or self-hosting matters. Most working teams running both can use Cresta for primary work and Fixie for the workflows where its specific strengths matter.
What's the price difference between Cresta and Fixie?+
Cresta starts at Subscription · Free tier; Fixie starts at Free · OSS. Fixie is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Cresta or Fixie?+
Both Cresta and Fixie are Semi-autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.