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Cresta vs Sourcegraph Cody: 2026 comparison

Conversational AI agent assist for contact centers — coaches reps and automates after-call work in real time.

🎧SupportSemi-autonomousSubscription
VoiceTool useMemoryRAG

Code intelligence agent for enterprise — answers questions about your code, navigates large monorepos.

💻CodeSemi-autonomousFreemium · from $9
CodeTool useRAGMemory

Cresta vs Sourcegraph Cody — specs

SpecCrestaSourcegraph Cody
Agent Rank78 / 100 (A)75 / 100 (A)
AutonomySemi-autonomousSemi-autonomous
PricingSubscription · Free tierFreemium · from $9
Open sourceNoNo
CapabilitiesVoice, Tool use, Memory, RAGCode, Tool use, RAG, Memory
Integrations4 apps4 apps
VerifiedVerifiedVerified
ReleasedMar 2025Feb 2025

Categories: CrestaSupport · Sourcegraph CodyCode

Agent Rank breakdown

Cresta
Agent Rank
78/ 100
AA-tier
Autonomy fit
8
Capabilities
8
Integrations
8
Pricing value
9
Polish & maturity
4
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Sourcegraph Cody
Agent Rank
75/ 100
AA-tier
Autonomy fit
8
Capabilities
8
Integrations
4
Pricing value
8
Polish & maturity
7
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

Cresta
Pros
  • +Best-in-class real-time coaching — recommendations during the call
  • +Auto-summarizes calls + drafts after-call work, saving reps 5+ min per call
  • +Strong deployments at Fortune 500 contact centers
Cons
  • Enterprise-only — minimum seat counts in the hundreds
  • Implementation requires conversation-data training (4–8 weeks)
  • Augments humans rather than replacing them — different positioning than fully autonomous tier
Sourcegraph Cody
Pros
  • +Best-in-class code intelligence for large monorepos and polyglot codebases
  • +Self-hosted option for compliance-sensitive industries
  • +Cheaper than Cursor at the Pro tier
Cons
  • Editor experience less polished than Cursor
  • Agent autonomy still trails Cursor and Claude Code
  • Best fit for established orgs with existing Sourcegraph deployments

Pricing

Cresta
Enterprise
Custom
Contact centers 200+ reps
  • +Real-time agent assist
  • +Conversation intelligence
  • +After-call work automation
Sourcegraph Cody
Free
Free
Personal use
  • +Limited chat + completions
  • +Public repos only
Recommended
Pro
$9/mo
Solo devs
  • +Unlimited usage
  • +Larger context
  • +Private repos
Enterprise
$19/seat/mo
Engineering teams
  • +Code search across monorepos
  • +Self-hosted option
  • +SSO + audit

Which one should you pick?

Cresta

Pick Cresta if cost is the main constraint.

Try Cresta →
Sourcegraph Cody

Pick Sourcegraph Cody if its specific capabilities (Code, Tool use) match what you need.

Try Sourcegraph Cody →

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Frequently asked

Should I pick Cresta or Sourcegraph Cody in 2026?+

Pick Cresta if cost is the main constraint. Pick Sourcegraph Cody if its specific capabilities (Code, Tool use) match what you need. Most working teams running both can use Cresta for primary work and Sourcegraph Cody for the workflows where its specific strengths matter.

What's the price difference between Cresta and Sourcegraph Cody?+

Cresta starts at Subscription · Free tier; Sourcegraph Cody starts at Freemium · from $9. Cresta is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Cresta or Sourcegraph Cody?+

Both Cresta and Sourcegraph Cody are Semi-autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

Want the real monthly cost at your volume? Run the TCO calculator →
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