Cresta vs Sweep: 2026 comparison
Conversational AI agent assist for contact centers — coaches reps and automates after-call work in real time.
Cresta vs Sweep — specs
| Spec | Cresta | Sweep |
|---|---|---|
| Agent Rank | 78 / 100 (A) | 58 / 100 (B) |
| Autonomy | Semi-autonomous | Autonomous |
| Pricing | Subscription · Free tier | Freemium · from $30 |
| Open source | No | Yes |
| Capabilities | Voice, Tool use, Memory, RAG | Code, Tool use, Memory |
| Integrations | 4 apps | 1 apps |
| Verified | Verified | — |
| Released | Mar 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 8
- Capabilities
- 8
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 4
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 2
- Pricing value
- 7
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Best-in-class real-time coaching — recommendations during the call
- +Auto-summarizes calls + drafts after-call work, saving reps 5+ min per call
- +Strong deployments at Fortune 500 contact centers
- −Enterprise-only — minimum seat counts in the hundreds
- −Implementation requires conversation-data training (4–8 weeks)
- −Augments humans rather than replacing them — different positioning than fully autonomous tier
- +Issue-to-PR turnaround in minutes for well-described bugs
- +GitHub-native — authenticates as a GitHub App, no extension needed
- +Great on TypeScript / Python / Go codebases with reasonable test coverage
- −Struggles when issues are vague or codebase is messy
- −No interactive mode — you describe, it ships
- −Less effective on closed languages or proprietary frameworks
Pricing
- +Real-time agent assist
- +Conversation intelligence
- +After-call work automation
- +Up to 5 issue-to-PR runs/month
- +Public repos only
- +Unlimited runs
- +Private repos
- +Configurable rules
- +Self-hosted option
- +SAML SSO
- +Dedicated support
Which one should you pick?
Pick Cresta if cost is the main constraint or if your stack spans many tools and integration depth is the constraint.
Try Cresta →Pick Sweep if you want the highest autonomy and the verification loop is in place or if auditability or self-hosting matters.
Try Sweep →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Cresta or Sweep in 2026?+
Pick Cresta if cost is the main constraint or if your stack spans many tools and integration depth is the constraint. Pick Sweep if you want the highest autonomy and the verification loop is in place or if auditability or self-hosting matters. Most working teams running both can use Cresta for primary work and Sweep for the workflows where its specific strengths matter.
What's the price difference between Cresta and Sweep?+
Cresta starts at Subscription · Free tier; Sweep starts at Freemium · from $30. Cresta is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Cresta or Sweep?+
Sweep is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.