aiagentrank.io

Decagon vs Sourcegraph Cody: 2026 comparison

Conversational support agents that resolve tickets like your best reps.

🎧SupportAutonomousSubscription
Tool useMemoryRAG

Code intelligence agent for enterprise — answers questions about your code, navigates large monorepos.

💻CodeSemi-autonomousFreemium · from $9
CodeTool useRAGMemory

Decagon vs Sourcegraph Cody — specs

SpecDecagonSourcegraph Cody
Agent Rank72 / 100 (A)75 / 100 (A)
AutonomyAutonomousSemi-autonomous
PricingSubscription · Free tierFreemium · from $9
Open sourceNoNo
CapabilitiesTool use, Memory, RAGCode, Tool use, RAG, Memory
Integrations3 apps4 apps
VerifiedVerifiedVerified
ReleasedApr 2025Feb 2025

Categories: DecagonSupport · Sourcegraph CodyCode

Agent Rank breakdown

Decagon
Agent Rank
72/ 100
AA-tier
Autonomy fit
9
Capabilities
6
Integrations
4
Pricing value
9
Polish & maturity
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Sourcegraph Cody
Agent Rank
75/ 100
AA-tier
Autonomy fit
8
Capabilities
8
Integrations
4
Pricing value
8
Polish & maturity
7
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

Decagon
Pros
  • +Chat-first agent with consistently 65–75% tier-1 deflection in production
  • +Deep integration with existing helpdesks (Zendesk / Intercom / Salesforce)
  • +Mid-market priced — easier conversation than Sierra
Cons
  • Voice support exists but is not the strength
  • Sales-led — no self-serve sign-up
  • Per-resolution pricing can sting if tickets spike unexpectedly
Sourcegraph Cody
Pros
  • +Best-in-class code intelligence for large monorepos and polyglot codebases
  • +Self-hosted option for compliance-sensitive industries
  • +Cheaper than Cursor at the Pro tier
Cons
  • Editor experience less polished than Cursor
  • Agent autonomy still trails Cursor and Claude Code
  • Best fit for established orgs with existing Sourcegraph deployments

Pricing

Decagon
Growth
Custom
Mid-market
  • +Per-resolution pricing
  • +Zendesk / Intercom integration
  • +Onboarding included
Recommended
Enterprise
Custom
Enterprise
  • +Custom integrations
  • +SSO + audit log
  • +Dedicated CSM
Sourcegraph Cody
Free
Free
Personal use
  • +Limited chat + completions
  • +Public repos only
Recommended
Pro
$9/mo
Solo devs
  • +Unlimited usage
  • +Larger context
  • +Private repos
Enterprise
$19/seat/mo
Engineering teams
  • +Code search across monorepos
  • +Self-hosted option
  • +SSO + audit

Which one should you pick?

Decagon

Pick Decagon if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.

Try Decagon →
Sourcegraph Cody

Pick Sourcegraph Cody if its specific capabilities (Code, Tool use) match what you need.

Try Sourcegraph Cody →

Affiliate links. We may earn a commission at no extra cost to you.

Frequently asked

Should I pick Decagon or Sourcegraph Cody in 2026?+

Pick Decagon if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Pick Sourcegraph Cody if its specific capabilities (Code, Tool use) match what you need. Most working teams running both can use Decagon for primary work and Sourcegraph Cody for the workflows where its specific strengths matter.

What's the price difference between Decagon and Sourcegraph Cody?+

Decagon starts at Subscription · Free tier; Sourcegraph Cody starts at Freemium · from $9. Decagon is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Decagon or Sourcegraph Cody?+

Decagon is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.

Want the real monthly cost at your volume? Run the TCO calculator →
← Build your own comparison