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decagon.ai
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Agent Rank breakdown
Agent Rank
73/ 100
- Autonomy
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing
- 9
- Polish
- 6
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Capabilities
- Tool use
- Memory
- RAG
Integrations
- CRM
- Salesforce
- Support / ticketing
- ZendeskIntercom
Pricing tiers
Growth
Custom
Mid-market
- +Per-resolution pricing
- +Zendesk / Intercom integration
- +Onboarding included
Recommended
Enterprise
Custom
Enterprise
- +Custom integrations
- +SSO + audit log
- +Dedicated CSM
Want the real monthly cost at your volume? Use the TCO calculator โFull Decagon pricing breakdown โ
Pros & cons
Pros
- +Chat-first agent with consistently 65โ75% tier-1 deflection in production
- +Deep integration with existing helpdesks (Zendesk / Intercom / Salesforce)
- +Mid-market priced โ easier conversation than Sierra
Cons
- โVoice support exists but is not the strength
- โSales-led โ no self-serve sign-up
- โPer-resolution pricing can sting if tickets spike unexpectedly
Ready to try Decagon?
Conversational support agents that resolve tickets like your best reps. Start with the subscription tier.
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