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Dust vs Moveworkswhich AI ops agent should you pick in 2026?

"Multiplayer AI" — shared, governed company-wide agents across your stack.

⚙️OpsSemi-autonomousSubscription · from $29
Tool useMemoryRAGMulti-agent

AI employee for IT and HR — resolves helpdesk tickets, answers policy questions, automates internal ops.

⚙️OpsAutonomousSubscription
RAGTool useMemory

Dust vs Moveworks — specs

SpecDustMoveworks
Agent Rank77 / 100 (A)72 / 100 (A)
AutonomySemi-autonomousAutonomous
PricingSubscription · from $29Subscription · Free tier
Open sourceNoNo
CapabilitiesTool use, Memory, RAG, Multi-agentRAG, Tool use, Memory
Integrations5 apps4 apps
VerifiedVerified
ReleasedMar 2025Feb 2025

Categories: DustOps · MoveworksOps

Agent Rank breakdown

Dust
Agent Rank
77/ 100
AA-tier
Autonomy
8
Capabilities
8
Integrations
10
Pricing
7
Polish
7
Verifiability
6

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Moveworks
Agent Rank
72/ 100
AA-tier
Autonomy
9
Capabilities
6
Integrations
4
Pricing
9
Polish
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

Dust
Pros
  • +"Multiplayer AI" — shared, governed workspaces designed for company-wide use
  • +$40M Series B (Sequoia, Snowflake, Datadog) signals strong enterprise validation
  • +Deepest connector library among agent platforms (Slack/Notion/GitHub/Salesforce/GDrive)
Cons
  • French roots — strongest support in EU/UK time zones
  • Higher per-seat pricing than Glean for read-only retrieval use cases
  • Custom agent authoring requires technical user (less low-code than Gumloop)
Moveworks
Pros
  • +Genuinely measurable deflection on IT tickets (50–80% in deployed customers)
  • +Native integration with ServiceNow, Workday, and Slack/Teams
  • +Enterprise-grade SSO, audit, and content controls
Cons
  • Enterprise-only — minimum seat counts in the thousands
  • Implementation timeline 3–6 months
  • Per-employee pricing can exceed $50/year at scale

Pricing

Dust
Free
Free
Individuals
  • +1 workspace
  • +3 agents
  • +GPT-4o + Claude 3.5
Recommended
Pro
$29/seat/mo
Teams
  • +Unlimited agents
  • +All integrations
  • +Custom data sources
Enterprise
Custom
Large orgs
  • +SSO + audit
  • +Custom retention
  • +Dedicated tenants
Moveworks
Enterprise
Custom
Enterprises 5,000+ employees
  • +IT + HR helpdesk agent
  • +ServiceNow + Workday integration
  • +Slack/Teams native
  • +Multi-language

Which one should you pick?

Dust

Pick Dust if its specific capabilities (Tool use, Memory) match what you need.

Try Dust →
Moveworks

Pick Moveworks if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.

Try Moveworks →

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Frequently asked

Should I pick Dust or Moveworks in 2026?+

Pick Dust if its specific capabilities (Tool use, Memory) match what you need. Pick Moveworks if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Dust for primary work and Moveworks for the workflows where its specific strengths matter.

What's the price difference between Dust and Moveworks?+

Dust starts at Subscription · from $29; Moveworks starts at Subscription · Free tier. Moveworks is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Dust or Moveworks?+

Moveworks is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.

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Dust vs Moveworks (2026): which AI ops agent wins? · AI Agent Rank