Fireflies.ai vs Lavender: 2026 comparison
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Fireflies.ai vs Lavender — specs
| Spec | Fireflies.ai | Lavender |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 65 / 100 (B) |
| Autonomy | Assistant | Assistant |
| Pricing | Freemium · from $10 | Subscription · from $29 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory |
| Integrations | 5 apps | 5 apps |
| Verified | Verified | Verified |
| Released | Jan 2025 | Jan 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 7
- Capabilities
- 4
- Integrations
- 6
- Pricing value
- 7
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +Real-time email scoring inside Gmail/Outlook genuinely improves cold-email reply rates
- +Used by tens of thousands of SDRs — battle-tested in real outbound
- +Manager dashboards make team-wide email coaching measurable
- −Augments humans rather than automating outbound end-to-end
- −Best for teams using a real engagement platform (Salesloft/Outreach) underneath
- −Browser extension UX occasionally lags on heavy email days
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +5 emails/mo
- +Basic scoring
- +Unlimited scoring
- +Real-time coaching
- +Personalization data
- +Team coaching analytics
- +Manager dashboards
- +Custom playbooks
Which one should you pick?
Pick Lavender if its specific capabilities (Tool use, Memory) match what you need.
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Frequently asked
Should I pick Fireflies.ai or Lavender in 2026?+
Pick Fireflies.ai if cost is the main constraint. Pick Lavender if its specific capabilities (Tool use, Memory) match what you need. Most working teams running both can use Fireflies.ai for primary work and Lavender for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Lavender?+
Fireflies.ai starts at Freemium · from $10; Lavender starts at Subscription · from $29. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Lavender?+
Both Fireflies.ai and Lavender are Assistant agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.