Fireflies.ai vs Make.com Agents: 2026 comparison
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Visual workflow automation with AI agents — drag-and-drop scenarios across 2,000+ apps.
Fireflies.ai vs Make.com Agents — specs
| Spec | Fireflies.ai | Make.com Agents |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 83 / 100 (A) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Freemium · from $10 | Freemium · from $9 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory, Multi-agent |
| Integrations | 5 apps | 8 apps |
| Verified | Verified | Verified |
| Released | Jan 2025 | Feb 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 10
- Pricing value
- 8
- Polish & maturity
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +Visual scenario builder is the most accessible automation tool besides Zapier
- +Cheapest AI-agent automation tier on the market ($9)
- +Strong on multi-step branching scenarios where Zapier feels limiting
- −Operations math is opaque at first — every step costs ops
- −Smaller AI feature set than Lindy / Relay built-from-scratch agent platforms
- −European data residency only on paid tiers
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +1,000 operations/mo
- +No agent features
- +2 active scenarios
- +10,000 ops/mo
- +AI agent nodes
- +Webhooks + schedules
- +10,000 ops base + add-ons
- +Priority queue
- +Custom variables
- +Shared scenarios
- +Roles + admin
- +Higher ops base
Which one should you pick?
Pick Fireflies.ai if its specific capabilities (Voice, RAG) match what you need.
Try Fireflies.ai →Pick Make.com Agents if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
Try Make.com Agents →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Fireflies.ai or Make.com Agents in 2026?+
Pick Fireflies.ai if its specific capabilities (Voice, RAG) match what you need. Pick Make.com Agents if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and Make.com Agents for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Make.com Agents?+
Fireflies.ai starts at Freemium · from $10; Make.com Agents starts at Freemium · from $9. Make.com Agents is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Make.com Agents?+
Make.com Agents is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.