Fireflies.ai vs MultiOn: 2026 comparison
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Fireflies.ai vs MultiOn — specs
| Spec | Fireflies.ai | MultiOn |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 63 / 100 (B) |
| Autonomy | Assistant | Autonomous |
| Pricing | Freemium · from $10 | Freemium · from $20 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Browser, Tool use, Vision, Memory |
| Integrations | 5 apps | 2 apps |
| Verified | Verified | — |
| Released | Jan 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 8
- Integrations
- 2
- Pricing value
- 8
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +Consumer-friendly browser agent that books, fills, and completes web tasks autonomously
- +API lets developers embed browser-agent capabilities in their own products
- +Chrome extension keeps the agent close to where users already work
- −Reliability varies widely across websites — 5–15% error rate typical
- −Best for low-stakes workflows; not for production payments or critical ops
- −Voice quality + multimodal features still maturing
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +Limited daily sessions
- +Single agent
- +Unlimited sessions
- +Custom agents
- +API access
Which one should you pick?
Pick Fireflies.ai if cost is the main constraint or if your stack spans many tools and integration depth is the constraint.
Try Fireflies.ai →Pick MultiOn if you want the highest autonomy and the verification loop is in place.
Try MultiOn →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Fireflies.ai or MultiOn in 2026?+
Pick Fireflies.ai if cost is the main constraint or if your stack spans many tools and integration depth is the constraint. Pick MultiOn if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and MultiOn for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and MultiOn?+
Fireflies.ai starts at Freemium · from $10; MultiOn starts at Freemium · from $20. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or MultiOn?+
MultiOn is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.