Fireflies.ai vs Rox: 2026 comparison
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Fireflies.ai vs Rox — specs
| Spec | Fireflies.ai | Rox |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 60 / 100 (B) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Freemium · from $10 | Subscription · from $129 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Browser, RAG, Memory |
| Integrations | 5 apps | 3 apps |
| Verified | Verified | — |
| Released | Jan 2025 | May 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 6
- Pricing value
- 5
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +Cuts AE prep from an hour to five minutes per call
- +Strong Gong integration surfaces context from prior calls
- +Delivered where AEs already work (Slack + Salesforce)
- −Quality depends on account size — thin for tiny companies
- −No interactive mode; reports are one-shot
- −Per-seat pricing adds up fast on big teams
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +Account research briefs
- +Gong integration
- +Slack delivery
- +Custom research depth
- +Salesforce sync
- +Dedicated CS
Which one should you pick?
Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
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Frequently asked
Should I pick Fireflies.ai or Rox in 2026?+
Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Pick Rox if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and Rox for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Rox?+
Fireflies.ai starts at Freemium · from $10; Rox starts at Subscription · from $129. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Rox?+
Rox is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.