Fireflies.ai vs Vapi: 2026 comparison
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Fireflies.ai vs Vapi — specs
| Spec | Fireflies.ai | Vapi |
|---|---|---|
| Agent Rank | 73 / 100 (A) | 68 / 100 (B) |
| Autonomy | Assistant | Autonomous |
| Pricing | Freemium · from $10 | Pay per task · Free tier |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Voice, Tool use, Memory |
| Integrations | 5 apps | 2 apps |
| Verified | Verified | Verified |
| Released | Jan 2025 | Feb 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 8
- Polish & maturity
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 2
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +Most developer-friendly voice agent in 2026 — SDK-first, well documented
- +BYO model gives full cost + behavior control
- +Pay-as-you-go makes prototyping nearly free
- −You build the conversation logic — not a turnkey product
- −Voice quality depends heavily on which provider you wire in
- −Less polished than Parloa for contact-center deployments
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +$0.05/min base
- +BYO LLM provider
- +Full SDK + dashboard
- +Volume discounts
- +Dedicated infra option
- +SLA + support
Which one should you pick?
Pick Fireflies.ai if your stack spans many tools and integration depth is the constraint.
Try Fireflies.ai →Pick Vapi if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
Try Vapi →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Fireflies.ai or Vapi in 2026?+
Pick Fireflies.ai if your stack spans many tools and integration depth is the constraint. Pick Vapi if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and Vapi for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Vapi?+
Fireflies.ai starts at Freemium · from $10; Vapi starts at Pay per task · Free tier. Vapi is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Vapi?+
Vapi is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.