Gong vs Relay Agents: 2026 comparison
Revenue intelligence AI — records, analyzes, and coaches every customer call across your sales org.
Human-in-the-loop workflow agents that connect 100+ apps with approvals.
Gong vs Relay Agents — specs
| Spec | Gong | Relay Agents |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 72 / 100 (A) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Subscription · Free tier | Freemium · from $18 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory |
| Integrations | 5 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing value
- 8
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Gold-standard revenue intelligence — deepest sales conversation insights
- +Forecast AI catches deal risk patterns human reps miss
- +Strongest training/coaching analytics in the sales category
- −Pricey — typically $1,500–$2,500/rep/year
- −Significant deployment effort (recording integration, training, change mgmt)
- −Augments humans; doesn't replace outbound or close work
- +Strongest human-in-the-loop pattern of any no-code agent
- +Connects 100+ apps with conditional logic and approval gates
- +Free tier is real — not a trial in disguise
- −AI features are lighter than purpose-built agent platforms
- −Per-seat pricing scales fast for larger teams
- −No native phone / voice support
Pricing
- +Conversation recording + analysis
- +Deal intelligence
- +Forecast AI
- +Coaching tools
- +200 runs/mo
- +All app integrations
- +2,000 runs/mo
- +Multi-step approvals
- +Conditional branching
- +Shared workflows
- +Audit log
- +Role-based access
Which one should you pick?
Pick Relay Agents if you want the highest autonomy and the verification loop is in place.
Try Relay Agents →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Gong or Relay Agents in 2026?+
Pick Gong if cost is the main constraint. Pick Relay Agents if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Gong for primary work and Relay Agents for the workflows where its specific strengths matter.
What's the price difference between Gong and Relay Agents?+
Gong starts at Subscription · Free tier; Relay Agents starts at Freemium · from $18. Gong is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Gong or Relay Agents?+
Relay Agents is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.