Gong vs Tines AI: 2026 comparison
Revenue intelligence AI — records, analyzes, and coaches every customer call across your sales org.
Gong vs Tines AI — specs
| Spec | Gong | Tines AI |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 73 / 100 (A) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Subscription · Free tier | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory |
| Integrations | 5 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Apr 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Gold-standard revenue intelligence — deepest sales conversation insights
- +Forecast AI catches deal risk patterns human reps miss
- +Strongest training/coaching analytics in the sales category
- −Pricey — typically $1,500–$2,500/rep/year
- −Significant deployment effort (recording integration, training, change mgmt)
- −Augments humans; doesn't replace outbound or close work
- +Strongest human-in-the-loop story for security and IT workflows
- +Generous free tier (Community) is genuinely usable in production
- +Story-based composer is easier to read than YAML/JSON IaC alternatives
- −Narrower scope than Zapier / n8n — built for SecOps + ITOps, less for marketing
- −Sales-led above Community tier; pricing not transparent
- −AI agent features are newer than the core automation product
Pricing
- +Conversation recording + analysis
- +Deal intelligence
- +Forecast AI
- +Coaching tools
- +Unlimited workflows
- +Community connectors
- +Public-cloud only
- +Production support
- +Custom connectors
- +On-prem option
- +Multi-region
- +SSO + audit
- +Premium support SLA
Which one should you pick?
Pick Tines AI if you want the highest autonomy and the verification loop is in place.
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Frequently asked
Should I pick Gong or Tines AI in 2026?+
Pick Gong if its specific capabilities (Voice, RAG) match what you need. Pick Tines AI if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Gong for primary work and Tines AI for the workflows where its specific strengths matter.
What's the price difference between Gong and Tines AI?+
Both Gong and Tines AI start in the same pricing range (Subscription · Free tier vs Subscription · Free tier). Total cost of ownership depends on your team size and volume — see the TCO calculator for your specific math.
Which is more autonomous, Gong or Tines AI?+
Tines AI is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.