Forrester Wave Leader 2026 β enterprise voice and chat agent platform (now NiCE Cognigy).
Tool useVoiceMemoryRAG
Demo Β· hover to playKore.ai vs Lindywhich AI support agent should you pick in 2026?
Enterprise agent platform with prebuilt vertical agents for banking, healthcare, and retail.
Tool useVoiceMemoryRAG
Kore.ai vs Lindy β specs
| Spec | Kore.ai | Lindy |
|---|---|---|
| Agent Rank | 70 / 100 (B) | 77 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription | Subscription Β· from $49 |
| Open source | No | No |
| Capabilities | Tool use, Voice, Memory, RAG, Multi-agent | Tool use, Memory, Voice |
| Integrations | 4 apps | 4 apps |
| Verified | β | Verified |
| Released | Nov 2024 | Apr 2025 |
Agent Rank breakdown
Kore.ai
Agent Rank
70/ 100
- Autonomy
- 9
- Capabilities
- 10
- Integrations
- 6
- Pricing
- 4
- Polish
- 7
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Lindy
Agent Rank
77/ 100
- Autonomy
- 8
- Capabilities
- 6
- Integrations
- 8
- Pricing
- 7
- Polish
- 7
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
Kore.ai
Pros
- +Forrester Wave Leader 2026 β top "strength of offering" score
- +Largest library of prebuilt vertical agents (banking, healthcare, retail, telco)
- +Massive enterprise install base (Coca-Cola, Cisco, Pfizer, major US banks)
Cons
- βBest value for enterprise verticals; SMB pricing not competitive
- βUI/UX denser than newer competitors (Sierra, Decagon)
- βIndia-based engineering β time-zone friction for some US/EU customers
Lindy
Pros
- +No-code agent builder is genuinely usable by non-engineers
- +Strong on inbox + meeting + CRM-hygiene patterns
- +AIAGENTS coupon stacks with annual; effective ~$44/mo
Cons
- βMicrosoft 365 integrations weaker than Google Workspace
- βCredit math obscures real cost at heavy usage
- βVoice features (Pro) need careful tuning
Pricing
Kore.ai
Standard
Custom
Mid-market
- +Pre-built vertical packs
- +Voice + chat
- +Standard governance
Recommended
Enterprise
Custom
Large orgs
- +Custom verticals
- +Multi-agent orchestration
- +Advanced governance
Sovereign
Custom
Regulated
- +EU/US/India data residency
- +BYO LLM
- +Dedicated tenants
Lindy
Free
Free
Trial
- +400 credits/mo
- +1 active workflow
Recommended
Starter
$49/mo
Individuals
- +5,000 credits/mo
- +Unlimited workflows
- +All integrations
Pro
$199/mo
Power users / small teams
- +30,000 credits/mo
- +Phone calls
- +Team seats
Which one should you pick?
Kore.ai
Pick Kore.ai if you want the highest autonomy and the verification loop is in place.
Try Kore.ai βLindy
Pick Lindy if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Claim AIAGENTSAffiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Kore.ai or Lindy in 2026?+
Pick Kore.ai if you want the highest autonomy and the verification loop is in place. Pick Lindy if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Kore.ai for primary work and Lindy for the workflows where its specific strengths matter.
What's the price difference between Kore.ai and Lindy?+
Kore.ai starts at Subscription; Lindy starts at Subscription Β· from $49. Lindy is the cheaper entry option. For team deployments the TCO can differ β use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Kore.ai or Lindy?+
Kore.ai is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place β see our autonomous-vs-copilot framing for when each tier wins.
Readers comparing Kore.ai and Lindy also picked
Adjacent agents in the same category with overlapping capabilities β worth a side-by-side glance before you commit.
- Demo Β· hover to play
AI customer service agent β resolves tickets across chat, email, voice with measurable deflection rates.
RAGTool useMemoryVoiceDemo Β· hover to playBranded customer-facing agents from the founders of Salesforce + Google.
VoiceTool useMemoryRAGDemo Β· hover to play
See more alternatives: alternatives to Kore.ai Β· alternatives to Lindy
Want the real monthly cost at your volume? Run the TCO calculator β
β Build your own comparison