Forrester Wave Leader 2026 — enterprise voice and chat agent platform (now NiCE Cognigy).
ツール利用音声メモリRAG
Demo · hover to playKore.ai vs Lindywhich AI support agent should you pick in 2026?
Enterprise agent platform with prebuilt vertical agents for banking, healthcare, and retail.
Tool useVoiceMemoryRAG
Kore.ai vs Lindy — specs
| Spec | Kore.ai | Lindy |
|---|---|---|
| Agent Rank | 70 / 100 (B) | 77 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription | Subscription · from $49 |
| Open source | No | No |
| Capabilities | Tool use, Voice, Memory, RAG, Multi-agent | Tool use, Memory, Voice |
| Integrations | 4 apps | 4 apps |
| Verified | — | Verified |
| Released | Nov 2024 | Apr 2025 |
Agent Rank breakdown
Kore.ai
Agent Rank
70/ 100
- 自律性
- 9
- 機能
- 10
- 連携
- 6
- 料金
- 4
- 完成度
- 7
- 検証性
- 6
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Lindy
Agent Rank
77/ 100
- 自律性
- 8
- 機能
- 6
- 連携
- 8
- 料金
- 7
- 完成度
- 7
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Pros & cons
Kore.ai
メリット
- +Forrester Wave Leader 2026 — top "strength of offering" score
- +Largest library of prebuilt vertical agents (banking, healthcare, retail, telco)
- +Massive enterprise install base (Coca-Cola, Cisco, Pfizer, major US banks)
デメリット
- −Best value for enterprise verticals; SMB pricing not competitive
- −UI/UX denser than newer competitors (Sierra, Decagon)
- −India-based engineering — time-zone friction for some US/EU customers
Lindy
メリット
- +No-code agent builder is genuinely usable by non-engineers
- +Strong on inbox + meeting + CRM-hygiene patterns
- +AIAGENTS coupon stacks with annual; effective ~$44/mo
デメリット
- −Microsoft 365 integrations weaker than Google Workspace
- −Credit math obscures real cost at heavy usage
- −Voice features (Pro) need careful tuning
Pricing
Kore.ai
Standard
カスタム
Mid-market
- +Pre-built vertical packs
- +Voice + chat
- +Standard governance
おすすめ
Enterprise
カスタム
Large orgs
- +Custom verticals
- +Multi-agent orchestration
- +Advanced governance
Sovereign
カスタム
Regulated
- +EU/US/India data residency
- +BYO LLM
- +Dedicated tenants
Lindy
Free
無料
Trial
- +400 credits/mo
- +1 active workflow
おすすめ
Starter
$49/月
Individuals
- +5,000 credits/mo
- +Unlimited workflows
- +All integrations
Pro
$199/月
Power users / small teams
- +30,000 credits/mo
- +Phone calls
- +Team seats
Which one should you pick?
Kore.ai
Pick Kore.ai if you want the highest autonomy and the verification loop is in place.
Try Kore.ai →Lindy
Pick Lindy if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
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Frequently asked
Should I pick Kore.ai or Lindy in 2026?+
Pick Kore.ai if you want the highest autonomy and the verification loop is in place. Pick Lindy if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Kore.ai for primary work and Lindy for the workflows where its specific strengths matter.
What's the price difference between Kore.ai and Lindy?+
Kore.ai starts at Subscription; Lindy starts at Subscription · from $49. Lindy is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Kore.ai or Lindy?+
Kore.ai is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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AIカスタマーサービスエージェント — チャット・メール・音声を横断してチケットを解決し、測定可能な自動解決率を実現します。
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音声ツール利用メモリRAGDemo · hover to play
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