Forrester Wave Leader 2026 β enterprise voice and chat agent platform (now NiCE Cognigy).
Tool useVoiceMemoryRAG
Demo Β· hover to playKore.ai vs Sourcegraph Codywhich AI support agent should you pick in 2026?
Enterprise agent platform with prebuilt vertical agents for banking, healthcare, and retail.
Tool useVoiceMemoryRAG
Code intelligence agent for enterprise β answers questions about your code, navigates large monorepos.
CodeTool useRAGMemory
Kore.ai vs Sourcegraph Cody β specs
| Spec | Kore.ai | Sourcegraph Cody |
|---|---|---|
| Agent Rank | 70 / 100 (B) | 77 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription | Freemium Β· from $9 |
| Open source | No | No |
| Capabilities | Tool use, Voice, Memory, RAG, Multi-agent | Code, Tool use, RAG, Memory |
| Integrations | 4 apps | 4 apps |
| Verified | β | Verified |
| Released | Nov 2024 | Feb 2025 |
Categories: Kore.ai β Support Β· Sourcegraph Cody β Code
Agent Rank breakdown
Kore.ai
Agent Rank
70/ 100
- Autonomy
- 9
- Capabilities
- 10
- Integrations
- 6
- Pricing
- 4
- Polish
- 7
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Sourcegraph Cody
Agent Rank
77/ 100
- Autonomy
- 8
- Capabilities
- 8
- Integrations
- 4
- Pricing
- 8
- Polish
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
Kore.ai
Pros
- +Forrester Wave Leader 2026 β top "strength of offering" score
- +Largest library of prebuilt vertical agents (banking, healthcare, retail, telco)
- +Massive enterprise install base (Coca-Cola, Cisco, Pfizer, major US banks)
Cons
- βBest value for enterprise verticals; SMB pricing not competitive
- βUI/UX denser than newer competitors (Sierra, Decagon)
- βIndia-based engineering β time-zone friction for some US/EU customers
Sourcegraph Cody
Pros
- +Best-in-class code intelligence for large monorepos and polyglot codebases
- +Self-hosted option for compliance-sensitive industries
- +Cheaper than Cursor at the Pro tier
Cons
- βEditor experience less polished than Cursor
- βAgent autonomy still trails Cursor and Claude Code
- βBest fit for established orgs with existing Sourcegraph deployments
Pricing
Kore.ai
Standard
Custom
Mid-market
- +Pre-built vertical packs
- +Voice + chat
- +Standard governance
Recommended
Enterprise
Custom
Large orgs
- +Custom verticals
- +Multi-agent orchestration
- +Advanced governance
Sovereign
Custom
Regulated
- +EU/US/India data residency
- +BYO LLM
- +Dedicated tenants
Sourcegraph Cody
Free
Free
Personal use
- +Limited chat + completions
- +Public repos only
Recommended
Pro
$9/mo
Solo devs
- +Unlimited usage
- +Larger context
- +Private repos
Enterprise
$19/seat/mo
Engineering teams
- +Code search across monorepos
- +Self-hosted option
- +SSO + audit
Which one should you pick?
Kore.ai
Pick Kore.ai if you want the highest autonomy and the verification loop is in place.
Try Kore.ai βSourcegraph Cody
Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Sourcegraph Cody βAffiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Kore.ai or Sourcegraph Cody in 2026?+
Pick Kore.ai if you want the highest autonomy and the verification loop is in place. Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Kore.ai for primary work and Sourcegraph Cody for the workflows where its specific strengths matter.
What's the price difference between Kore.ai and Sourcegraph Cody?+
Kore.ai starts at Subscription; Sourcegraph Cody starts at Freemium Β· from $9. Sourcegraph Cody is the cheaper entry option. For team deployments the TCO can differ β use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Kore.ai or Sourcegraph Cody?+
Kore.ai is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place β see our autonomous-vs-copilot framing for when each tier wins.
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