Forrester Wave Leader 2026 — enterprise voice and chat agent platform (now NiCE Cognigy).
ツール利用音声メモリRAG
Demo · hover to playKore.ai vs Sourcegraph Codywhich AI support agent should you pick in 2026?
Enterprise agent platform with prebuilt vertical agents for banking, healthcare, and retail.
Tool useVoiceMemoryRAG
Code intelligence agent for enterprise — answers questions about your code, navigates large monorepos.
CodeTool useRAGMemory
Kore.ai vs Sourcegraph Cody — specs
| Spec | Kore.ai | Sourcegraph Cody |
|---|---|---|
| Agent Rank | 70 / 100 (B) | 77 / 100 (A) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription | Freemium · from $9 |
| Open source | No | No |
| Capabilities | Tool use, Voice, Memory, RAG, Multi-agent | Code, Tool use, RAG, Memory |
| Integrations | 4 apps | 4 apps |
| Verified | — | Verified |
| Released | Nov 2024 | Feb 2025 |
Agent Rank breakdown
Kore.ai
Agent Rank
70/ 100
- 自律性
- 9
- 機能
- 10
- 連携
- 6
- 料金
- 4
- 完成度
- 7
- 検証性
- 6
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Sourcegraph Cody
Agent Rank
77/ 100
- 自律性
- 8
- 機能
- 8
- 連携
- 4
- 料金
- 8
- 完成度
- 8
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Pros & cons
Kore.ai
メリット
- +Forrester Wave Leader 2026 — top "strength of offering" score
- +Largest library of prebuilt vertical agents (banking, healthcare, retail, telco)
- +Massive enterprise install base (Coca-Cola, Cisco, Pfizer, major US banks)
デメリット
- −Best value for enterprise verticals; SMB pricing not competitive
- −UI/UX denser than newer competitors (Sierra, Decagon)
- −India-based engineering — time-zone friction for some US/EU customers
Sourcegraph Cody
メリット
- +Best-in-class code intelligence for large monorepos and polyglot codebases
- +Self-hosted option for compliance-sensitive industries
- +Cheaper than Cursor at the Pro tier
デメリット
- −Editor experience less polished than Cursor
- −Agent autonomy still trails Cursor and Claude Code
- −Best fit for established orgs with existing Sourcegraph deployments
Pricing
Kore.ai
Standard
カスタム
Mid-market
- +Pre-built vertical packs
- +Voice + chat
- +Standard governance
おすすめ
Enterprise
カスタム
Large orgs
- +Custom verticals
- +Multi-agent orchestration
- +Advanced governance
Sovereign
カスタム
Regulated
- +EU/US/India data residency
- +BYO LLM
- +Dedicated tenants
Sourcegraph Cody
Free
無料
Personal use
- +Limited chat + completions
- +Public repos only
おすすめ
Pro
$9/月
Solo devs
- +Unlimited usage
- +Larger context
- +Private repos
Enterprise
$19/席/月
Engineering teams
- +Code search across monorepos
- +Self-hosted option
- +SSO + audit
Which one should you pick?
Kore.ai
Pick Kore.ai if you want the highest autonomy and the verification loop is in place.
Try Kore.ai →Sourcegraph Cody
Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Sourcegraph Cody →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Kore.ai or Sourcegraph Cody in 2026?+
Pick Kore.ai if you want the highest autonomy and the verification loop is in place. Pick Sourcegraph Cody if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Kore.ai for primary work and Sourcegraph Cody for the workflows where its specific strengths matter.
What's the price difference between Kore.ai and Sourcegraph Cody?+
Kore.ai starts at Subscription; Sourcegraph Cody starts at Freemium · from $9. Sourcegraph Cody is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Kore.ai or Sourcegraph Cody?+
Kore.ai is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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