Moveworks vs Rox: 2026 comparison
AI employee for IT and HR — resolves helpdesk tickets, answers policy questions, automates internal ops.
Moveworks vs Rox — specs
| Spec | Moveworks | Rox |
|---|---|---|
| Agent Rank | 70 / 100 (B) | 60 / 100 (B) |
| Autonomy | Autonomous | Semi-autonomous |
| Pricing | Subscription · Free tier | Subscription · from $129 |
| Open source | No | No |
| Capabilities | RAG, Tool use, Memory | Browser, RAG, Memory |
| Integrations | 4 apps | 3 apps |
| Verified | Verified | — |
| Released | Feb 2025 | May 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 4
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 6
- Pricing value
- 5
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Genuinely measurable deflection on IT tickets (50–80% in deployed customers)
- +Native integration with ServiceNow, Workday, and Slack/Teams
- +Enterprise-grade SSO, audit, and content controls
- −Enterprise-only — minimum seat counts in the thousands
- −Implementation timeline 3–6 months
- −Per-employee pricing can exceed $50/year at scale
- +Cuts AE prep from an hour to five minutes per call
- +Strong Gong integration surfaces context from prior calls
- +Delivered where AEs already work (Slack + Salesforce)
- −Quality depends on account size — thin for tiny companies
- −No interactive mode; reports are one-shot
- −Per-seat pricing adds up fast on big teams
Pricing
- +IT + HR helpdesk agent
- +ServiceNow + Workday integration
- +Slack/Teams native
- +Multi-language
- +Account research briefs
- +Gong integration
- +Slack delivery
- +Custom research depth
- +Salesforce sync
- +Dedicated CS
Which one should you pick?
Pick Moveworks if cost is the main constraint or if you want the highest autonomy and the verification loop is in place.
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Frequently asked
Should I pick Moveworks or Rox in 2026?+
Pick Moveworks if cost is the main constraint or if you want the highest autonomy and the verification loop is in place. Pick Rox if its specific capabilities (Browser, RAG) match what you need. Most working teams running both can use Moveworks for primary work and Rox for the workflows where its specific strengths matter.
What's the price difference between Moveworks and Rox?+
Moveworks starts at Subscription · Free tier; Rox starts at Subscription · from $129. Moveworks is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Moveworks or Rox?+
Moveworks is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.