Parloa vs Sweep: 2026 comparison
Voice agents for contact centers — handles tier-1 calls end-to-end.
Parloa vs Sweep — specs
| Spec | Parloa | Sweep |
|---|---|---|
| Agent Rank | 63 / 100 (B) | 58 / 100 (B) |
| Autonomy | Autonomous | Autonomous |
| Pricing | Subscription · Free tier | Freemium · from $30 |
| Open source | No | Yes |
| Capabilities | Voice, Tool use, Memory | Code, Tool use, Memory |
| Integrations | 3 apps | 1 apps |
| Verified | — | — |
| Released | Apr 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 4
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 2
- Pricing value
- 7
- Polish & maturity
- 5
- Verifiability
- 6
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Best voice agent in the category — latency, naturalness, multilingual
- +Strong telephony integration (Twilio, Vonage, Genesys)
- +Clean human handoff preserves full transcript + classified intent
- −Voice-first — chat experience is secondary
- −Sales-led, no transparent pricing
- −Less effective on long-tail languages outside the supported 12
- +Issue-to-PR turnaround in minutes for well-described bugs
- +GitHub-native — authenticates as a GitHub App, no extension needed
- +Great on TypeScript / Python / Go codebases with reasonable test coverage
- −Struggles when issues are vague or codebase is messy
- −No interactive mode — you describe, it ships
- −Less effective on closed languages or proprietary frameworks
Pricing
- +Voice agents (12+ languages)
- +Telephony integration (Twilio / Genesys)
- +Human handoff preserves transcript + intent
- +Up to 5 issue-to-PR runs/month
- +Public repos only
- +Unlimited runs
- +Private repos
- +Configurable rules
- +Self-hosted option
- +SAML SSO
- +Dedicated support
Which one should you pick?
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Frequently asked
Should I pick Parloa or Sweep in 2026?+
Pick Parloa if cost is the main constraint. Pick Sweep if auditability or self-hosting matters. Most working teams running both can use Parloa for primary work and Sweep for the workflows where its specific strengths matter.
What's the price difference between Parloa and Sweep?+
Parloa starts at Subscription · Free tier; Sweep starts at Freemium · from $30. Parloa is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Parloa or Sweep?+
Both Parloa and Sweep are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.