Ops posts

Ops AI is the catch-all category for everything that isn't code, sales, support, marketing, or research — workflow automation, document processing, meeting management, knowledge work, internal IT. The category leaders are Glean (enterprise knowledge), Moveworks (IT operations), n8n + Make.com + Zapier (workflow automation), Otter + Fireflies + Granola (meeting AI).

Our coverage focuses on practical deployments — which tools fit which team size, where the deployment patterns are mature vs. experimental, and how to roll out without sinking 6 months into integration. Ops AI has the highest ratio of "boring but effective" tools in the market; most of the wins are unsexy.