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11x vs Ada: 2026 comparison

AI digital workers for sales — Alice (SDR), Mike (SDR), and Jordan (CSM) handle full-cycle outbound.

💼SalesAutonomousSubscription · from $700
BrowserTool useMemoryRAG

AI customer service agent — resolves tickets across chat, email, voice with measurable deflection rates.

🎧SupportAutonomousSubscription
RAGTool useMemoryVoice

11x vs Ada — specs

Spec11xAda
Agent Rank75 / 100 (A)78 / 100 (A)
AutonomyAutonomousAutonomous
PricingSubscription · from $700Subscription · Free tier
Open sourceNoNo
CapabilitiesBrowser, Tool use, Memory, RAGRAG, Tool use, Memory, Voice
Integrations5 apps4 apps
VerifiedVerifiedVerified
ReleasedMay 2025Feb 2025

Categories: 11xSales · AdaSupport

Agent Rank breakdown

11x
Agent Rank
75/ 100
AA-tier
Autonomy fit
9
Capabilities
8
Integrations
6
Pricing value
4
Polish & maturity
8
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Ada
Agent Rank
78/ 100
AA-tier
Autonomy fit
9
Capabilities
8
Integrations
6
Pricing value
9
Polish & maturity
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

11x
Pros
  • +Genuine "AI employee" framing — agents have names, roles, and measurable output
  • +Books real meetings autonomously at lower fully-loaded cost than a human SDR
  • +Multi-channel sequences (email, LinkedIn) without separate tools
Cons
  • Meeting quality is lower-tier than top human SDRs for nuanced ICPs
  • $700/mo entry is real money for solo founders pre-revenue
  • Best on volume-driven outbound; weaker on highly targeted ABM
Ada
Pros
  • +One of the longest-running CS AI products — battle-tested at scale
  • +Now Generative — rewritten on LLMs rather than older NLU patterns
  • +Clean Zendesk + Salesforce integration story
Cons
  • Older brand can feel less buzzy vs Sierra/Decagon — though the product is competitive
  • Voice still nascent vs Parloa
  • Enterprise-only sales motion

Pricing

11x
Starter
$700/mo
Solo founders
  • +Alice (AI SDR)
  • +~5,000 contacts/mo
  • +Email + LinkedIn outbound
  • +Slack alerts
Recommended
Growth
$1500/mo
Small sales teams
  • +Alice + Mike (AI SDR pair)
  • +~15,000 contacts/mo
  • +CRM sync (Salesforce, HubSpot)
  • +Multi-channel sequences
Scale
Custom
Enterprise sales orgs
  • +Alice + Mike + Jordan (CSM)
  • +Custom volumes
  • +SSO + audit logs
  • +Dedicated CS engineer
Ada
Recommended
Generative
Custom
Mid-market support
  • +AI agent for chat + email
  • +Knowledge automation
  • +Reasoning engine
Enterprise
Custom
Large enterprises
  • +Voice channel
  • +Custom workflows
  • +Dedicated CS

Which one should you pick?

11x

Pick 11x if its specific capabilities (Browser, Tool use) match what you need.

Try 11x →
Ada

Pick Ada if cost is the main constraint.

Try Ada →

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Frequently asked

Should I pick 11x or Ada in 2026?+

Pick 11x if its specific capabilities (Browser, Tool use) match what you need. Pick Ada if cost is the main constraint. Most working teams running both can use 11x for primary work and Ada for the workflows where its specific strengths matter.

What's the price difference between 11x and Ada?+

11x starts at Subscription · from $700; Ada starts at Subscription · Free tier. Ada is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, 11x or Ada?+

Both 11x and Ada are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

See more alternatives: alternatives to 11x · alternatives to Ada
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