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Artisan Ava vs Decagon: 2026 comparison

AI BDR that researches, drafts and sends outbound at human-quality.

💼SalesAutonomousSubscription · from $199
BrowserTool useMemory

Conversational support agents that resolve tickets like your best reps.

🎧SupportAutonomousSubscription
Tool useMemoryRAG

Artisan Ava vs Decagon — specs

SpecArtisan AvaDecagon
Agent Rank68 / 100 (B)72 / 100 (A)
AutonomyAutonomousAutonomous
PricingSubscription · from $199Subscription · Free tier
Open sourceNoNo
CapabilitiesBrowser, Tool use, MemoryTool use, Memory, RAG
Integrations4 apps3 apps
VerifiedVerifiedVerified
ReleasedApr 2025Apr 2025

Categories: Artisan AvaSales · DecagonSupport

Agent Rank breakdown

Artisan Ava
Agent Rank
68/ 100
BB-tier
Autonomy fit
9
Capabilities
6
Integrations
6
Pricing value
5
Polish & maturity
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Decagon
Agent Rank
72/ 100
AA-tier
Autonomy fit
9
Capabilities
6
Integrations
4
Pricing value
9
Polish & maturity
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

Artisan Ava
Pros
  • +Outbound quality at well-tuned settings is indistinguishable from a competent SDR
  • +Strong CRM sync — pushes activity to Salesforce / HubSpot automatically
  • +AIAGENTS coupon eases first-year cost on $199+ tier
Cons
  • Wrong-tuned, ships spam at scale — calibrate carefully week 1–2
  • Built for SMB volume; enterprise sales cycles need a different motion
  • Starter tier rate limits trip up high-velocity teams quickly
Decagon
Pros
  • +Chat-first agent with consistently 65–75% tier-1 deflection in production
  • +Deep integration with existing helpdesks (Zendesk / Intercom / Salesforce)
  • +Mid-market priced — easier conversation than Sierra
Cons
  • Voice support exists but is not the strength
  • Sales-led — no self-serve sign-up
  • Per-resolution pricing can sting if tickets spike unexpectedly

Pricing

Artisan Ava
Starter
$199/mo
Solo founders
  • +1 seat
  • +500 contacts/mo
  • +LinkedIn + email outreach
Recommended
Growth
$499/mo
Sales teams
  • +3 seats
  • +2,000 contacts/mo
  • +CRM sync
  • +Reply detection
Scale
Custom
Larger orgs
  • +Volume contacts
  • +Multi-domain
  • +Custom AB testing
Decagon
Growth
Custom
Mid-market
  • +Per-resolution pricing
  • +Zendesk / Intercom integration
  • +Onboarding included
Recommended
Enterprise
Custom
Enterprise
  • +Custom integrations
  • +SSO + audit log
  • +Dedicated CSM

Which one should you pick?

Artisan Ava

Pick Artisan Ava if its specific capabilities (Browser, Tool use) match what you need.

Claim AIAGENTS
Decagon

Pick Decagon if cost is the main constraint.

Try Decagon →

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Frequently asked

Should I pick Artisan Ava or Decagon in 2026?+

Pick Artisan Ava if its specific capabilities (Browser, Tool use) match what you need. Pick Decagon if cost is the main constraint. Most working teams running both can use Artisan Ava for primary work and Decagon for the workflows where its specific strengths matter.

What's the price difference between Artisan Ava and Decagon?+

Artisan Ava starts at Subscription · from $199; Decagon starts at Subscription · Free tier. Decagon is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Artisan Ava or Decagon?+

Both Artisan Ava and Decagon are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

Want the real monthly cost at your volume? Run the TCO calculator →
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