AI-assisted sales CRM for pipeline management, lead tracking and deal automation.
Tool useMemory
Close vs Outreachwhich AI sales agent should you pick in 2026?
AI sales CRM for SMBs with built-in calling, email and SMS in one inbox.
Tool useMemory
Close vs Outreach — specs
| Spec | Close | Outreach |
|---|---|---|
| Agent Rank | 68 / 100 (B) | 78 / 100 (A) |
| Autonomy | Semi-autonomous | Semi-autonomous |
| Pricing | Subscription · from $9 | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Tool use, Memory | Voice, Tool use, Memory, RAG |
| Integrations | 5 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Apr 2026 | Jan 2025 |
Agent Rank breakdown
Close
Agent Rank
68/ 100
- Autonomy
- 8
- Capabilities
- 4
- Integrations
- 8
- Pricing
- 8
- Polish
- 6
- Verifiability
- 7
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Outreach
Agent Rank
78/ 100
- Autonomy
- 8
- Capabilities
- 8
- Integrations
- 6
- Pricing
- 9
- Polish
- 6
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
Close
Outreach
Pros
- +Most-deployed sales engagement platform — proven at scale
- +AI features now span engagement + forecasting + coaching
- +Strongest enterprise integration story (Salesforce native)
Cons
- −No transparent self-serve pricing
- −AI features still trail dedicated tools (Regie, Lavender) in quality
- −Large-org implementation timeline 6–12 weeks
Pricing
Close
Outreach
Standard
Custom
Sales teams
- +Engagement sequences
- +AI sentiment + topic detection
Recommended
Professional
Custom
Full GTM teams
- +Smart sequences
- +Deal Insights
- +Pipeline forecasting
Enterprise
Custom
Large enterprises
- +Custom AI models
- +Advanced reporting
- +Dedicated CS
Which one should you pick?
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Frequently asked
Should I pick Close or Outreach in 2026?+
Pick Close if its specific capabilities (Tool use, Memory) match what you need. Pick Outreach if cost is the main constraint. Most working teams running both can use Close for primary work and Outreach for the workflows where its specific strengths matter.
What's the price difference between Close and Outreach?+
Close starts at Subscription · from $9; Outreach starts at Subscription · Free tier. Outreach is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Close or Outreach?+
Both Close and Outreach are Semi-autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.
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Adjacent agents in the same category with overlapping capabilities — worth a side-by-side glance before you commit.
Personalized outreach AI — image/video personalization, warm-up, and multichannel sequences for cold outbound.
Tool useMemoryDemo · hover to playCold-email infrastructure — unlimited sending accounts, AI personalization, and built-in inbox warming.
Tool useMemoryDemo · hover to play
See more alternatives: alternatives to Close · alternatives to Outreach
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