Decagon vs Manus: 2026 comparison
Conversational support agents that resolve tickets like your best reps.
Decagon vs Manus — specs
| Spec | Decagon | Manus |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 87 / 100 (S) |
| Autonomy | Autonomous | Autonomous |
| Pricing | Subscription · Free tier | Freemium · from $19 |
| Open source | No | No |
| Capabilities | Tool use, Memory, RAG | Browser, Tool use, Code, Memory, RAG |
| Integrations | 3 apps | 3 apps |
| Verified | Verified | Verified |
| Released | Apr 2025 | May 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 10
- Integrations
- 6
- Pricing value
- 8
- Polish & maturity
- 9
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Chat-first agent with consistently 65–75% tier-1 deflection in production
- +Deep integration with existing helpdesks (Zendesk / Intercom / Salesforce)
- +Mid-market priced — easier conversation than Sierra
- −Voice support exists but is not the strength
- −Sales-led — no self-serve sign-up
- −Per-resolution pricing can sting if tickets spike unexpectedly
- +Produces a finished artifact, not just a brief — slide decks, market maps, briefs
- +Strong browser + tool use; handles multi-source synthesis cleanly
- +AGENTS20 coupon stacks with annual billing
- −Confident on topics where the expert answer is "it depends"
- −Cites occasional fabricated sources — verify any high-stakes claim
- −Premium model gating means heavy users hit the $49 tier fast
Pricing
- +Per-resolution pricing
- +Zendesk / Intercom integration
- +Onboarding included
- +Custom integrations
- +SSO + audit log
- +Dedicated CSM
- +100 daily credits
- +Standard models
- +Browser + tool use
- +Unlimited credits
- +Premium models
- +Faster queue
- +Priority support
- +5 seats
- +Shared workspaces
- +Admin controls
Which one should you pick?
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Frequently asked
Should I pick Decagon or Manus in 2026?+
Pick Decagon if cost is the main constraint. Pick Manus if its specific capabilities (Browser, Tool use) match what you need. Most working teams running both can use Decagon for primary work and Manus for the workflows where its specific strengths matter.
What's the price difference between Decagon and Manus?+
Decagon starts at Subscription · Free tier; Manus starts at Freemium · from $19. Decagon is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Decagon or Manus?+
Both Decagon and Manus are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.