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Fireflies.ai vs Torqwhich AI personal agent should you pick in 2026?

Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.

🙋‍♂️PersonalAssistantFreemium · from $10
VoiceRAGMemoryTool use

Hyperautomation + agentic SOC for autonomous threat response — Forbes "de facto leader".

⚙️OpsAutonomousSubscription
Tool useMemoryRAGMulti-agent

Fireflies.ai vs Torq — specs

SpecFireflies.aiTorq
Agent Rank75 / 100 (A)67 / 100 (B)
AutonomyAssistantAutonomous
PricingFreemium · from $10Subscription
Open sourceNoNo
CapabilitiesVoice, RAG, Memory, Tool useTool use, Memory, RAG, Multi-agent
Integrations5 apps5 apps
VerifiedVerified
ReleasedJan 2025Jan 2025

Categories: Fireflies.aiPersonal · TorqOps

Agent Rank breakdown

Fireflies.ai
Agent Rank
75/ 100
AA-tier
Autonomy
7
Capabilities
8
Integrations
4
Pricing
8
Polish
8
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Torq
Agent Rank
67/ 100
BB-tier
Autonomy
9
Capabilities
8
Integrations
6
Pricing
4
Polish
7
Verifiability
6

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

Fireflies.ai
Pros
  • +Strongest conversation-intelligence and CRM integration in the category
  • +60+ languages of transcription, leading the category for global teams
  • +Generous free tier (800 min/mo) — easy to evaluate before buying
Cons
  • Less polished personal note-taking UX than Otter
  • Sentiment analysis still occasionally misclassifies sarcasm or context
  • Privacy controls require careful configuration per meeting
Torq
Pros
  • +$1.2B valuation Series D Jan 2026; Forbes "de facto leader" in agentic SOC
  • +Hyperautomation roots + agent layer = best of both worlds
  • +100+ security tool integrations; widest of any agentic SOC platform
Cons
  • Enterprise focus — SMB SOCs find pricing prohibitive
  • Steeper learning curve than newer agent-native competitors
  • Best ROI requires existing SIEM/EDR/SOAR stack to orchestrate

Pricing

Fireflies.ai
Free
Free
Trial
  • +800 min/mo
  • +AI summaries
Recommended
Pro
$10/mo
Individuals
  • +8000 min/mo
  • +60+ languages
  • +CRM sync
Business
$19/seat/mo
Sales teams
  • +Conversation intelligence
  • +Topic tracking
  • +Advanced analytics
Enterprise
$39/seat/mo
Large GTM teams
  • +Unlimited transcription
  • +SSO
  • +Dedicated CS
Torq
Pro
Custom
Mid-market SOC
  • +Agentic workflows
  • +100+ integrations
  • +Standard SLA
Recommended
Enterprise
Custom
Large SOC
  • +Unlimited agents
  • +Custom playbooks
  • +Strategic CS
Sovereign
Custom
Regulated
  • +Air-gapped deployment
  • +EU/US data residency
  • +Dedicated engineering

Which one should you pick?

Fireflies.ai

Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.

Try Fireflies.ai →
Torq

Pick Torq if you want the highest autonomy and the verification loop is in place.

Try Torq →

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Frequently asked

Should I pick Fireflies.ai or Torq in 2026?+

Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Pick Torq if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and Torq for the workflows where its specific strengths matter.

What's the price difference between Fireflies.ai and Torq?+

Fireflies.ai starts at Freemium · from $10; Torq starts at Subscription. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Fireflies.ai or Torq?+

Torq is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.

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Fireflies.ai vs Torq (2026): which AI personal agent wins? · AI Agent Rank