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Fireflies.ai vs Torqwhich AI personal agent should you pick in 2026?
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
Fireflies.ai vs Torq — specs
| Spec | Fireflies.ai | Torq |
|---|---|---|
| Agent Rank | 75 / 100 (A) | 67 / 100 (B) |
| Autonomy | Assistant | Autonomous |
| Pricing | Freemium · from $10 | Subscription |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory, RAG, Multi-agent |
| Integrations | 5 apps | 5 apps |
| Verified | Verified | — |
| Released | Jan 2025 | Jan 2025 |
Agent Rank breakdown
- 自律性
- 7
- 機能
- 8
- 連携
- 4
- 料金
- 8
- 完成度
- 8
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
- 自律性
- 9
- 機能
- 8
- 連携
- 6
- 料金
- 4
- 完成度
- 7
- 検証性
- 6
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Pros & cons
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
- +$1.2B valuation Series D Jan 2026; Forbes "de facto leader" in agentic SOC
- +Hyperautomation roots + agent layer = best of both worlds
- +100+ security tool integrations; widest of any agentic SOC platform
- −Enterprise focus — SMB SOCs find pricing prohibitive
- −Steeper learning curve than newer agent-native competitors
- −Best ROI requires existing SIEM/EDR/SOAR stack to orchestrate
Pricing
- +800 min/mo
- +AI summaries
- +8000 min/mo
- +60+ languages
- +CRM sync
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
- +Unlimited transcription
- +SSO
- +Dedicated CS
- +Agentic workflows
- +100+ integrations
- +Standard SLA
- +Unlimited agents
- +Custom playbooks
- +Strategic CS
- +Air-gapped deployment
- +EU/US data residency
- +Dedicated engineering
Which one should you pick?
Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Fireflies.ai →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Fireflies.ai or Torq in 2026?+
Pick Fireflies.ai if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Pick Torq if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Fireflies.ai for primary work and Torq for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Torq?+
Fireflies.ai starts at Freemium · from $10; Torq starts at Subscription. Fireflies.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Torq?+
Torq is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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