Gong vs Outreach: 2026 comparison
Revenue intelligence AI — records, analyzes, and coaches every customer call across your sales org.
Gong vs Outreach — specs
| Spec | Gong | Outreach |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 77 / 100 (A) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Subscription · Free tier | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Voice, Tool use, Memory, RAG |
| Integrations | 5 apps | 4 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Jan 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 8
- Integrations
- 6
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Gold-standard revenue intelligence — deepest sales conversation insights
- +Forecast AI catches deal risk patterns human reps miss
- +Strongest training/coaching analytics in the sales category
- −Pricey — typically $1,500–$2,500/rep/year
- −Significant deployment effort (recording integration, training, change mgmt)
- −Augments humans; doesn't replace outbound or close work
- +Most-deployed sales engagement platform — proven at scale
- +AI features now span engagement + forecasting + coaching
- +Strongest enterprise integration story (Salesforce native)
- −No transparent self-serve pricing
- −AI features still trail dedicated tools (Regie, Lavender) in quality
- −Large-org implementation timeline 6–12 weeks
Pricing
- +Conversation recording + analysis
- +Deal intelligence
- +Forecast AI
- +Coaching tools
- +Engagement sequences
- +AI sentiment + topic detection
- +Smart sequences
- +Deal Insights
- +Pipeline forecasting
- +Custom AI models
- +Advanced reporting
- +Dedicated CS
Which one should you pick?
Pick Outreach if you want the highest autonomy and the verification loop is in place.
Try Outreach →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Gong or Outreach in 2026?+
Pick Gong if its specific capabilities (Voice, RAG) match what you need. Pick Outreach if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Gong for primary work and Outreach for the workflows where its specific strengths matter.
What's the price difference between Gong and Outreach?+
Both Gong and Outreach start in the same pricing range (Subscription · Free tier vs Subscription · Free tier). Total cost of ownership depends on your team size and volume — see the TCO calculator for your specific math.
Which is more autonomous, Gong or Outreach?+
Outreach is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.