Gong vs Reply.io: 2026 comparison
Revenue intelligence AI — records, analyzes, and coaches every customer call across your sales org.
Gong vs Reply.io — specs
| Spec | Gong | Reply.io |
|---|---|---|
| Agent Rank | 72 / 100 (A) | 65 / 100 (B) |
| Autonomy | Assistant | Semi-autonomous |
| Pricing | Subscription · Free tier | Freemium · from $59 |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Tool use, Memory, Voice |
| Integrations | 5 apps | 6 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Sep 2025 |
Agent Rank breakdown
- Autonomy fit
- 7
- Capabilities
- 8
- Integrations
- 4
- Pricing value
- 9
- Polish & maturity
- 5
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 8
- Capabilities
- 6
- Integrations
- 8
- Pricing value
- 6
- Polish & maturity
- 4
- Verifiability
- 7
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Gold-standard revenue intelligence — deepest sales conversation insights
- +Forecast AI catches deal risk patterns human reps miss
- +Strongest training/coaching analytics in the sales category
- −Pricey — typically $1,500–$2,500/rep/year
- −Significant deployment effort (recording integration, training, change mgmt)
- −Augments humans; doesn't replace outbound or close work
Pricing
- +Conversation recording + analysis
- +Deal intelligence
- +Forecast AI
- +Coaching tools
Which one should you pick?
Pick Reply.io if you want the highest autonomy and the verification loop is in place.
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Frequently asked
Should I pick Gong or Reply.io in 2026?+
Pick Gong if cost is the main constraint. Pick Reply.io if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Gong for primary work and Reply.io for the workflows where its specific strengths matter.
What's the price difference between Gong and Reply.io?+
Gong starts at Subscription · Free tier; Reply.io starts at Freemium · from $59. Gong is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Gong or Reply.io?+
Reply.io is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.