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Glean vs Tines AIwhich AI ops agent should you pick in 2026?

Enterprise AI worker — unified search, work assistant, and custom agents grounded in your company knowledge.

⚙️OpsAssistantSubscription
RAGMemoryTool use

Security and IT workflow agents with human-in-the-loop gates — the no-code platform for SOC + ITOps.

⚙️OpsSemi-autonomousSubscription
Tool useMemory

Glean vs Tines AI — specs

SpecGleanTines AI
Agent Rank82 / 100 (A)75 / 100 (A)
AutonomyAssistantSemi-autonomous
PricingSubscription · Free tierSubscription · Free tier
Open sourceNoNo
CapabilitiesRAG, Memory, Tool useTool use, Memory
Integrations6 apps4 apps
VerifiedVerifiedVerified
ReleasedFeb 2025Apr 2025

Categories: GleanOps · Tines AIOps

Agent Rank breakdown

Glean
Agent Rank
82/ 100
AA-tier
Autonomie
7
Fähigkeiten
6
Integrationen
10
Preise
9
Reife
7
Verifizierbarkeit
10

Automatisch berechnet aus Autonomie, Fähigkeiten, Integrationen, Preisen, Reife und redaktioneller Verifizierung. Bei jedem Deploy aktualisiert. Wie wird das berechnet?

Tines AI
Agent Rank
75/ 100
AA-tier
Autonomie
8
Fähigkeiten
4
Integrationen
8
Preise
9
Reife
6
Verifizierbarkeit
10

Automatisch berechnet aus Autonomie, Fähigkeiten, Integrationen, Preisen, Reife und redaktioneller Verifizierung. Bei jedem Deploy aktualisiert. Wie wird das berechnet?

Pros & cons

Glean
Pros
  • +Single best enterprise knowledge agent in 2026 — instant grounding in your company data
  • +Custom Agents (Glean Agents) let teams build internal workflows without code
  • +Strong permission-aware retrieval — agents see only what users are allowed to
Cons
  • Enterprise-only — typically $50K+ ACV minimum
  • Initial connector setup takes weeks for full coverage
  • Pricier than ChatGPT Enterprise on a per-seat basis
Tines AI
Pros
  • +Strongest human-in-the-loop story for security and IT workflows
  • +Generous free tier (Community) is genuinely usable in production
  • +Story-based composer is easier to read than YAML/JSON IaC alternatives
Cons
  • Narrower scope than Zapier / n8n — built for SecOps + ITOps, less for marketing
  • Sales-led above Community tier; pricing not transparent
  • AI agent features are newer than the core automation product

Pricing

Glean
Empfohlen
Enterprise
Individuell
Enterprises 200+ employees
  • +Unified search across 100+ apps
  • +Work assistant + custom agents
  • +SSO + enterprise data isolation
Tines AI
Community
Kostenlos
Solo + small SOC
  • +Unlimited workflows
  • +Community connectors
  • +Public-cloud only
Empfohlen
Standard
Individuell
Mid-market
  • +Production support
  • +Custom connectors
  • +On-prem option
Enterprise
Individuell
Enterprise SOC
  • +Multi-region
  • +SSO + audit
  • +Premium support SLA

Which one should you pick?

Glean

Pick Glean if its specific capabilities (RAG, Memory) match what you need.

Try Glean →
Tines AI

Pick Tines AI if you want the highest autonomy and the verification loop is in place.

Try Tines AI →

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Frequently asked

Should I pick Glean or Tines AI in 2026?+

Pick Glean if its specific capabilities (RAG, Memory) match what you need. Pick Tines AI if you want the highest autonomy and the verification loop is in place. Most working teams running both can use Glean for primary work and Tines AI for the workflows where its specific strengths matter.

What's the price difference between Glean and Tines AI?+

Both Glean and Tines AI start in the same pricing range (Subscription · Free tier vs Subscription · Free tier). Total cost of ownership depends on your team size and volume — see the TCO calculator for your specific math.

Which is more autonomous, Glean or Tines AI?+

Tines AI is the more autonomous of the two (Semi-autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.

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Adjacent agents in the same category with overlapping capabilities — worth a side-by-side glance before you commit.

Want the real monthly cost at your volume? Run the TCO calculator →
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Glean vs Tines AI (2026): which AI ops agent wins? · AI Agent Rank