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11x vs Cognigywhich AI sales agent should you pick in 2026?

AI digital workers for sales — Alice (SDR), Mike (SDR), and Jordan (CSM) handle full-cycle outbound.

💼SalesAutonomousSubscription · from $700
BrowserTool useMemoryRAG

Forrester Wave Leader 2026 — enterprise voice and chat agent platform (now NiCE Cognigy).

🎧SupportAutonomousSubscription
Tool useVoiceMemoryRAG

11x vs Cognigy — specs

Spec11xCognigy
Agent Rank77 / 100 (A)73 / 100 (A)
AutonomyAutonomousAutonomous
PricingSubscription · from $700Subscription
Open sourceNoNo
CapabilitiesBrowser, Tool use, Memory, RAGTool use, Voice, Memory, RAG, Multi-agent
Integrations5 apps5 apps
VerifiedVerified
ReleasedMay 2025Mar 2025

Categories: 11xSales · CognigySupport

Agent Rank breakdown

11x
Agent Rank
77/ 100
AA-tier
Autonomie
9
Capacités
8
Intégrations
6
Tarification
4
Maturité
9
Vérifiabilité
10

Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?

Cognigy
Agent Rank
73/ 100
AA-tier
Autonomie
9
Capacités
10
Intégrations
8
Tarification
4
Maturité
7
Vérifiabilité
6

Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?

Pros & cons

11x
Pour
  • +Genuine "AI employee" framing — agents have names, roles, and measurable output
  • +Books real meetings autonomously at lower fully-loaded cost than a human SDR
  • +Multi-channel sequences (email, LinkedIn) without separate tools
Contre
  • Meeting quality is lower-tier than top human SDRs for nuanced ICPs
  • $700/mo entry is real money for solo founders pre-revenue
  • Best on volume-driven outbound; weaker on highly targeted ABM
Cognigy
Pour
  • +Forrester Wave Leader 2026 — highest combined score in Conversational AI
  • +Strong voice + chat parity (most competitors are stronger on one channel)
  • +Now part of NiCE — deep contact-center stack integration with existing CCaaS
Contre
  • Enterprise-only — no SMB self-serve
  • Steep learning curve for low-code authoring
  • Long implementation timelines (3-6 months typical for full rollouts)

Pricing

11x
Starter
$700/mois
Solo founders
  • +Alice (AI SDR)
  • +~5,000 contacts/mo
  • +Email + LinkedIn outbound
  • +Slack alerts
Recommandé
Growth
$1500/mois
Small sales teams
  • +Alice + Mike (AI SDR pair)
  • +~15,000 contacts/mo
  • +CRM sync (Salesforce, HubSpot)
  • +Multi-channel sequences
Scale
Sur mesure
Enterprise sales orgs
  • +Alice + Mike + Jordan (CSM)
  • +Custom volumes
  • +SSO + audit logs
  • +Dedicated CS engineer
Cognigy
Standard
Sur mesure
Mid-market
  • +Pre-built support agents
  • +Voice + chat
  • +5 integrations
Recommandé
Enterprise
Sur mesure
Large orgs
  • +Unlimited integrations
  • +Multi-agent orchestration
  • +On-prem option
Sovereign
Sur mesure
Regulated
  • +EU/US data residency
  • +BYO LLM
  • +Dedicated tenant

Which one should you pick?

11x

Pick 11x if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.

Try 11x →
Cognigy

Pick Cognigy if its specific capabilities (Tool use, Voice) match what you need.

Try Cognigy →

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Frequently asked

Should I pick 11x or Cognigy in 2026?+

Pick 11x if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Pick Cognigy if its specific capabilities (Tool use, Voice) match what you need. Most working teams running both can use 11x for primary work and Cognigy for the workflows where its specific strengths matter.

What's the price difference between 11x and Cognigy?+

11x starts at Subscription · from $700; Cognigy starts at Subscription. 11x is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, 11x or Cognigy?+

Both 11x and Cognigy are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

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Want the real monthly cost at your volume? Run the TCO calculator →
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11x vs Cognigy (2026): which AI sales agent wins? · AI Agent Rank