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Agentforce vs Torqwhich AI sales agent should you pick in 2026?
Salesforce's platform for building and deploying AI agents inside your Salesforce instance.
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Agentforce vs Torq — specs
| Spec | Agentforce | Torq |
|---|---|---|
| Agent Rank | 80 / 100 (A) | 67 / 100 (B) |
| Autonomy | Autonomous | Autonomous |
| Pricing | Pay per task · from $2 | Subscription |
| Open source | No | No |
| Capabilities | Tool use, RAG, Memory | Tool use, Memory, RAG, Multi-agent |
| Integrations | 3 apps | 5 apps |
| Verified | Verified | — |
| Released | Mar 2025 | Jan 2025 |
Agent Rank breakdown
Agentforce
Agent Rank
80/ 100
- Autonomie
- 9
- Capacités
- 6
- Intégrations
- 6
- Tarification
- 8
- Maturité
- 9
- Vérifiabilité
- 10
Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?
Torq
Agent Rank
67/ 100
- Autonomie
- 9
- Capacités
- 8
- Intégrations
- 6
- Tarification
- 4
- Maturité
- 7
- Vérifiabilité
- 6
Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?
Pros & cons
Agentforce
Pour
- +Native Salesforce integration — zero data movement
- +Outcome-based pricing aligns with deflection ROI
- +Inherits Salesforce security, audit, and compliance posture
Contre
- −Only valuable if you already run on Salesforce
- −Per-conversation pricing can balloon at scale
- −Agent quality varies by use case — best on well-defined service tasks
Torq
Pour
- +$1.2B valuation Series D Jan 2026; Forbes "de facto leader" in agentic SOC
- +Hyperautomation roots + agent layer = best of both worlds
- +100+ security tool integrations; widest of any agentic SOC platform
Contre
- −Enterprise focus — SMB SOCs find pricing prohibitive
- −Steeper learning curve than newer agent-native competitors
- −Best ROI requires existing SIEM/EDR/SOAR stack to orchestrate
Pricing
Agentforce
Per Conversation
$2/tâche
Salesforce customers
- +$2 per conversation resolved
- +Foundation AI Cloud included
- +No separate per-seat cost
Recommandé
Enterprise bundle
Sur mesure
Large Salesforce orgs
- +Volume pricing
- +Agentforce Service + Sales + Custom
- +Data Cloud included
- +Dedicated success engineer
Torq
Pro
Sur mesure
Mid-market SOC
- +Agentic workflows
- +100+ integrations
- +Standard SLA
Recommandé
Enterprise
Sur mesure
Large SOC
- +Unlimited agents
- +Custom playbooks
- +Strategic CS
Sovereign
Sur mesure
Regulated
- +Air-gapped deployment
- +EU/US data residency
- +Dedicated engineering
Which one should you pick?
Agentforce
Pick Agentforce if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
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Frequently asked
Should I pick Agentforce or Torq in 2026?+
Pick Agentforce if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Pick Torq if its specific capabilities (Tool use, Memory) match what you need. Most working teams running both can use Agentforce for primary work and Torq for the workflows where its specific strengths matter.
What's the price difference between Agentforce and Torq?+
Agentforce starts at Pay per task · from $2; Torq starts at Subscription. Agentforce is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Agentforce or Torq?+
Both Agentforce and Torq are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.
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