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Dust vs Outreachwhich AI ops agent should you pick in 2026?

"Multiplayer AI" — shared, governed company-wide agents across your stack.

⚙️OpsSemi-autonomousSubscription · from $29
Tool useMemoryRAGMulti-agent

AI sales execution platform — engagement sequences, deal forecasting, and conversation intelligence.

💼SalesSemi-autonomousSubscription
VoiceTool useMemoryRAG

Dust vs Outreach — specs

SpecDustOutreach
Agent Rank77 / 100 (A)78 / 100 (A)
AutonomySemi-autonomousSemi-autonomous
PricingSubscription · from $29Subscription · Free tier
Open sourceNoNo
CapabilitiesTool use, Memory, RAG, Multi-agentVoice, Tool use, Memory, RAG
Integrations5 apps4 apps
VerifiedVerified
ReleasedMar 2025Jan 2025

Categories: DustOps · OutreachSales

Agent Rank breakdown

Dust
Agent Rank
77/ 100
AA-tier
Autonomie
8
Capacités
8
Intégrations
10
Tarification
7
Maturité
7
Vérifiabilité
6

Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?

Outreach
Agent Rank
78/ 100
AA-tier
Autonomie
8
Capacités
8
Intégrations
6
Tarification
9
Maturité
6
Vérifiabilité
10

Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?

Pros & cons

Dust
Pour
  • +"Multiplayer AI" — shared, governed workspaces designed for company-wide use
  • +$40M Series B (Sequoia, Snowflake, Datadog) signals strong enterprise validation
  • +Deepest connector library among agent platforms (Slack/Notion/GitHub/Salesforce/GDrive)
Contre
  • French roots — strongest support in EU/UK time zones
  • Higher per-seat pricing than Glean for read-only retrieval use cases
  • Custom agent authoring requires technical user (less low-code than Gumloop)
Outreach
Pour
  • +Most-deployed sales engagement platform — proven at scale
  • +AI features now span engagement + forecasting + coaching
  • +Strongest enterprise integration story (Salesforce native)
Contre
  • No transparent self-serve pricing
  • AI features still trail dedicated tools (Regie, Lavender) in quality
  • Large-org implementation timeline 6–12 weeks

Pricing

Dust
Free
Gratuit
Individuals
  • +1 workspace
  • +3 agents
  • +GPT-4o + Claude 3.5
Recommandé
Pro
$29/siège/mois
Teams
  • +Unlimited agents
  • +All integrations
  • +Custom data sources
Enterprise
Sur mesure
Large orgs
  • +SSO + audit
  • +Custom retention
  • +Dedicated tenants
Outreach
Standard
Sur mesure
Sales teams
  • +Engagement sequences
  • +AI sentiment + topic detection
Recommandé
Professional
Sur mesure
Full GTM teams
  • +Smart sequences
  • +Deal Insights
  • +Pipeline forecasting
Enterprise
Sur mesure
Large enterprises
  • +Custom AI models
  • +Advanced reporting
  • +Dedicated CS

Which one should you pick?

Dust

Pick Dust if its specific capabilities (Tool use, Memory) match what you need.

Try Dust →
Outreach

Pick Outreach if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.

Try Outreach →

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Frequently asked

Should I pick Dust or Outreach in 2026?+

Pick Dust if its specific capabilities (Tool use, Memory) match what you need. Pick Outreach if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Dust for primary work and Outreach for the workflows where its specific strengths matter.

What's the price difference between Dust and Outreach?+

Dust starts at Subscription · from $29; Outreach starts at Subscription · Free tier. Outreach is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, Dust or Outreach?+

Both Dust and Outreach are Semi-autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

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Want the real monthly cost at your volume? Run the TCO calculator →
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Dust vs Outreach (2026): which AI ops agent wins? · AI Agent Rank