コールセンター向けエンタープライズ音声アシスタント — 自然な会話で顧客対応を完結。
音声ツール利用メモリRAG
Demo · hover to play
Sarvam AI vs Shortwavewhich AI support agent should you pick in 2026?
India's sovereign multilingual voice agent — Hindi, Tamil, Bengali, Kannada and more.
VoiceTool useMemoryRAG
AI email client — natural-language search, summary, scheduled send, and AI-drafted replies grounded in your inbox.
RAGMemoryTool use
Sarvam AI vs Shortwave — specs
| Spec | Sarvam AI | Shortwave |
|---|---|---|
| Agent Rank | 65 / 100 (B) | 73 / 100 (A) |
| Autonomy | Autonomous | Assistant |
| Pricing | Subscription | Freemium · from $9 |
| Open source | No | No |
| Capabilities | Voice, Tool use, Memory, RAG | RAG, Memory, Tool use |
| Integrations | 3 apps | 3 apps |
| Verified | — | Verified |
| Released | Aug 2025 | Feb 2025 |
Agent Rank breakdown
Sarvam AI
Agent Rank
65/ 100
- 自律性
- 9
- 機能
- 8
- 連携
- 6
- 料金
- 4
- 完成度
- 6
- 検証性
- 6
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Shortwave
Agent Rank
73/ 100
- 自律性
- 7
- 機能
- 6
- 連携
- 6
- 料金
- 8
- 完成度
- 7
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Pros & cons
Sarvam AI
メリット
- +$53.8M from Lightspeed + Peak XV + Khosla — most-funded Indian sovereign-LLM provider
- +Selected by IndiaAI Mission for India's national sovereign LLM
- +Native voice quality in 22+ Indic languages
デメリット
- −India-focused — limited traction outside South Asia
- −Newer than Gnani/Verloop in BFSI voice deployments
- −No public pricing — enterprise sales only
Shortwave
メリット
- +Best AI-native email client in 2026 — search, summarize, draft all natural-language
- +Built specifically for Gmail; faster + smarter than Gmail itself
- +Cheap relative to Superhuman with better AI features
デメリット
- −Gmail-only — no Outlook support
- −AI assistant is helpful but not yet revolutionary
- −Smaller user base means fewer integrations than Gmail/Outlook ecosystems
Pricing
Sarvam AI
Developer
カスタム
Indie + startups
- +API access
- +Pay-per-call
- +10 Indian languages
おすすめ
Enterprise
カスタム
Indian businesses
- +Full voice agent suite
- +22+ Indic languages
- +WhatsApp + voice channels
Sovereign
カスタム
Government
- +On-prem deployment
- +IndiaAI Mission alignment
- +Custom Indic LLM fine-tuning
Shortwave
Free
無料
Personal
- +Basic AI summary
- +90-day search
おすすめ
Plus
$9/月
Individuals
- +Unlimited search
- +AI assistant
- +Scheduled send
Business
$14/席/月
Teams
- +Shared inboxes
- +Send delegation
- +Admin controls
Which one should you pick?
Sarvam AI
Pick Sarvam AI if you want the highest autonomy and the verification loop is in place.
Try Sarvam AI →Shortwave
Pick Shortwave if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy.
Try Shortwave →Affiliate links. We may earn a commission at no extra cost to you.
Frequently asked
Should I pick Sarvam AI or Shortwave in 2026?+
Pick Sarvam AI if you want the highest autonomy and the verification loop is in place. Pick Shortwave if cost is the main constraint or if you want a vendor we've verified for accessibility and pricing accuracy. Most working teams running both can use Sarvam AI for primary work and Shortwave for the workflows where its specific strengths matter.
What's the price difference between Sarvam AI and Shortwave?+
Sarvam AI starts at Subscription; Shortwave starts at Freemium · from $9. Shortwave is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Sarvam AI or Shortwave?+
Sarvam AI is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
Readers comparing Sarvam AI and Shortwave also picked
Adjacent agents in the same category with overlapping capabilities — worth a side-by-side glance before you commit.
AIカスタマーサービスエージェント — チャット・メール・音声を横断してチケットを解決し、測定可能な自動解決率を実現します。
RAGツール利用メモリ音声Demo · hover to playSalesforce と Google の創業者が手がける、ブランドイメージに沿った顧客対応AIエージェントです。
音声ツール利用メモリRAGDemo · hover to play
See more alternatives: alternatives to Sarvam AI · alternatives to Shortwave
Want the real monthly cost at your volume? Run the TCO calculator →
← Build your own comparison