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11x vs Cresta: 2026 comparison

AI digital workers for sales — Alice (SDR), Mike (SDR), and Jordan (CSM) handle full-cycle outbound.

💼SalesAutonomousSubscription · from $700
BrowserTool useMemoryRAG

Conversational AI agent assist for contact centers — coaches reps and automates after-call work in real time.

🎧SupportSemi-autonomousSubscription
VoiceTool useMemoryRAG

11x vs Cresta — specs

Spec11xCresta
Agent Rank75 / 100 (A)78 / 100 (A)
AutonomyAutonomousSemi-autonomous
PricingSubscription · from $700Subscription · Free tier
Open sourceNoNo
CapabilitiesBrowser, Tool use, Memory, RAGVoice, Tool use, Memory, RAG
Integrations5 apps4 apps
VerifiedVerifiedVerified
ReleasedMay 2025Mar 2025

Categories: 11xSales · CrestaSupport

Agent Rank breakdown

11x
Agent Rank
75/ 100
AA-tier
Autonomy fit
9
Capabilities
8
Integrations
6
Pricing value
4
Polish & maturity
8
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Cresta
Agent Rank
78/ 100
AA-tier
Autonomy fit
8
Capabilities
8
Integrations
8
Pricing value
9
Polish & maturity
4
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

11x
Pros
  • +Genuine "AI employee" framing — agents have names, roles, and measurable output
  • +Books real meetings autonomously at lower fully-loaded cost than a human SDR
  • +Multi-channel sequences (email, LinkedIn) without separate tools
Cons
  • Meeting quality is lower-tier than top human SDRs for nuanced ICPs
  • $700/mo entry is real money for solo founders pre-revenue
  • Best on volume-driven outbound; weaker on highly targeted ABM
Cresta
Pros
  • +Best-in-class real-time coaching — recommendations during the call
  • +Auto-summarizes calls + drafts after-call work, saving reps 5+ min per call
  • +Strong deployments at Fortune 500 contact centers
Cons
  • Enterprise-only — minimum seat counts in the hundreds
  • Implementation requires conversation-data training (4–8 weeks)
  • Augments humans rather than replacing them — different positioning than fully autonomous tier

Pricing

11x
Starter
$700/mo
Solo founders
  • +Alice (AI SDR)
  • +~5,000 contacts/mo
  • +Email + LinkedIn outbound
  • +Slack alerts
Recommended
Growth
$1500/mo
Small sales teams
  • +Alice + Mike (AI SDR pair)
  • +~15,000 contacts/mo
  • +CRM sync (Salesforce, HubSpot)
  • +Multi-channel sequences
Scale
Custom
Enterprise sales orgs
  • +Alice + Mike + Jordan (CSM)
  • +Custom volumes
  • +SSO + audit logs
  • +Dedicated CS engineer
Cresta
Enterprise
Custom
Contact centers 200+ reps
  • +Real-time agent assist
  • +Conversation intelligence
  • +After-call work automation

Which one should you pick?

11x

Pick 11x if you want the highest autonomy and the verification loop is in place.

Try 11x →
Cresta

Pick Cresta if cost is the main constraint.

Try Cresta →

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Frequently asked

Should I pick 11x or Cresta in 2026?+

Pick 11x if you want the highest autonomy and the verification loop is in place. Pick Cresta if cost is the main constraint. Most working teams running both can use 11x for primary work and Cresta for the workflows where its specific strengths matter.

What's the price difference between 11x and Cresta?+

11x starts at Subscription · from $700; Cresta starts at Subscription · Free tier. Cresta is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, 11x or Cresta?+

11x is the more autonomous of the two (Autonomous vs Semi-autonomous). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.

Want the real monthly cost at your volume? Run the TCO calculator →
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