Agents IA numériques pour la vente — Alice (SDR), Mike (SDR) et Jordan (CSM) gèrent l'outbound en cycle complet.
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Agentforce vs People.aiwhich AI sales agent should you pick in 2026?
Salesforce's platform for building and deploying AI agents inside your Salesforce instance.
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Agentforce vs People.ai — specs
| Spec | Agentforce | People.ai |
|---|---|---|
| Agent Rank | 80 / 100 (A) | 72 / 100 (A) |
| Autonomy | Autonomous | Assistant |
| Pricing | Pay per task · from $2 | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Tool use, RAG, Memory | Tool use, RAG, Memory |
| Integrations | 3 apps | 5 apps |
| Verified | Verified | Verified |
| Released | Mar 2025 | Jun 2024 |
Agent Rank breakdown
Agentforce
Agent Rank
80/ 100
- Autonomie
- 9
- Capacités
- 6
- Intégrations
- 6
- Tarification
- 8
- Maturité
- 9
- Vérifiabilité
- 10
Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?
People.ai
Agent Rank
72/ 100
- Autonomie
- 7
- Capacités
- 6
- Intégrations
- 8
- Tarification
- 9
- Maturité
- 6
- Vérifiabilité
- 7
Calculé automatiquement à partir de l'autonomie, des capacités, des intégrations, de la tarification, de la maturité et de la vérification éditoriale. Mis à jour à chaque déploiement. Comment est-ce calculé ?
Pros & cons
Agentforce
Pour
- +Native Salesforce integration — zero data movement
- +Outcome-based pricing aligns with deflection ROI
- +Inherits Salesforce security, audit, and compliance posture
Contre
- −Only valuable if you already run on Salesforce
- −Per-conversation pricing can balloon at scale
- −Agent quality varies by use case — best on well-defined service tasks
People.ai
Pricing
Agentforce
Per Conversation
$2/tâche
Salesforce customers
- +$2 per conversation resolved
- +Foundation AI Cloud included
- +No separate per-seat cost
Recommandé
Enterprise bundle
Sur mesure
Large Salesforce orgs
- +Volume pricing
- +Agentforce Service + Sales + Custom
- +Data Cloud included
- +Dedicated success engineer
People.ai
Which one should you pick?
Agentforce
Pick Agentforce if you want the highest autonomy and the verification loop is in place.
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Frequently asked
Should I pick Agentforce or People.ai in 2026?+
Pick Agentforce if you want the highest autonomy and the verification loop is in place. Pick People.ai if cost is the main constraint. Most working teams running both can use Agentforce for primary work and People.ai for the workflows where its specific strengths matter.
What's the price difference between Agentforce and People.ai?+
Agentforce starts at Pay per task · from $2; People.ai starts at Subscription · Free tier. People.ai is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Agentforce or People.ai?+
Agentforce is the more autonomous of the two (Autonomous vs Assistant). Higher autonomy ships throughput faster but requires verification loops in place — see our autonomous-vs-copilot framing for when each tier wins.
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Plateforme d'intelligence concurrentielle — suit les mouvements des concurrents et fournit aux équipes commerciales des fiches de bataille gagnantes.
RAGTool UseMemoryDemo · hover to playAI SDR that converts inbound website visitors into qualified pipeline 24/7.
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