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Fireflies.ai vs Gongwhich AI personal agent should you pick in 2026?
Conversation-intelligence agent for sales and CS — transcribes, scores, and syncs calls to your CRM.
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Fireflies.ai vs Gong — specs
| Spec | Fireflies.ai | Gong |
|---|---|---|
| Agent Rank | 75 / 100 (A) | 73 / 100 (A) |
| Autonomy | Assistant | Assistant |
| Pricing | Freemium · from $10 | Subscription · Free tier |
| Open source | No | No |
| Capabilities | Voice, RAG, Memory, Tool use | Voice, RAG, Memory, Tool use |
| Integrations | 5 apps | 5 apps |
| Verified | Verified | Verified |
| Released | Jan 2025 | Mar 2025 |
Agent Rank breakdown
Fireflies.ai
Agent Rank
75/ 100
- 自律性
- 7
- 機能
- 8
- 連携
- 4
- 料金
- 8
- 完成度
- 8
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Gong
Agent Rank
73/ 100
- 自律性
- 7
- 機能
- 8
- 連携
- 4
- 料金
- 9
- 完成度
- 6
- 検証性
- 10
自律性、機能、連携、料金、成熟度、編集部の検証を基に自動算出。デプロイごとに更新されます。 どのように算出されているか?
Pros & cons
Fireflies.ai
メリット
- +Strongest conversation-intelligence and CRM integration in the category
- +60+ languages of transcription, leading the category for global teams
- +Generous free tier (800 min/mo) — easy to evaluate before buying
デメリット
- −Less polished personal note-taking UX than Otter
- −Sentiment analysis still occasionally misclassifies sarcasm or context
- −Privacy controls require careful configuration per meeting
Gong
メリット
- +Gold-standard revenue intelligence — deepest sales conversation insights
- +Forecast AI catches deal risk patterns human reps miss
- +Strongest training/coaching analytics in the sales category
デメリット
- −Pricey — typically $1,500–$2,500/rep/year
- −Significant deployment effort (recording integration, training, change mgmt)
- −Augments humans; doesn't replace outbound or close work
Pricing
Fireflies.ai
Free
無料
Trial
- +800 min/mo
- +AI summaries
おすすめ
Pro
$10/月
Individuals
- +8000 min/mo
- +60+ languages
- +CRM sync
Business
$19/席/月
Sales teams
- +Conversation intelligence
- +Topic tracking
- +Advanced analytics
Enterprise
$39/席/月
Large GTM teams
- +Unlimited transcription
- +SSO
- +Dedicated CS
Gong
Enterprise
カスタム
Sales orgs 50+ reps
- +Conversation recording + analysis
- +Deal intelligence
- +Forecast AI
- +Coaching tools
Which one should you pick?
Fireflies.ai
Pick Fireflies.ai if its specific capabilities (Voice, RAG) match what you need.
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Frequently asked
Should I pick Fireflies.ai or Gong in 2026?+
Pick Fireflies.ai if its specific capabilities (Voice, RAG) match what you need. Pick Gong if cost is the main constraint. Most working teams running both can use Fireflies.ai for primary work and Gong for the workflows where its specific strengths matter.
What's the price difference between Fireflies.ai and Gong?+
Fireflies.ai starts at Freemium · from $10; Gong starts at Subscription · Free tier. Gong is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, Fireflies.ai or Gong?+
Both Fireflies.ai and Gong are Assistant agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.
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Adjacent agents in the same category with overlapping capabilities — worth a side-by-side glance before you commit.
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音声メモリRAG
通話を記録・要約してアクションへと変換するミーティングノートエージェント — ナレッジワーカーのパーソナルCoS。
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