11x vs Agentforce: 2026 comparison
AI digital workers for sales — Alice (SDR), Mike (SDR), and Jordan (CSM) handle full-cycle outbound.
Salesforce's platform for building and deploying AI agents inside your Salesforce instance.
11x vs Agentforce — specs
| Spec | 11x | Agentforce |
|---|---|---|
| Agent Rank | 75 / 100 (A) | 78 / 100 (A) |
| Autonomy | Autonomous | Autonomous |
| Pricing | Subscription · from $700 | Pay per task · from $2 |
| Open source | No | No |
| Capabilities | Browser, Tool use, Memory, RAG | Tool use, RAG, Memory |
| Integrations | 5 apps | 3 apps |
| Verified | Verified | Verified |
| Released | May 2025 | Mar 2025 |
Agent Rank breakdown
- Autonomy fit
- 9
- Capabilities
- 8
- Integrations
- 6
- Pricing value
- 4
- Polish & maturity
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
- Autonomy fit
- 9
- Capabilities
- 6
- Integrations
- 6
- Pricing value
- 8
- Polish & maturity
- 8
- Verifiability
- 10
Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?
Pros & cons
- +Genuine "AI employee" framing — agents have names, roles, and measurable output
- +Books real meetings autonomously at lower fully-loaded cost than a human SDR
- +Multi-channel sequences (email, LinkedIn) without separate tools
- −Meeting quality is lower-tier than top human SDRs for nuanced ICPs
- −$700/mo entry is real money for solo founders pre-revenue
- −Best on volume-driven outbound; weaker on highly targeted ABM
- +Native Salesforce integration — zero data movement
- +Outcome-based pricing aligns with deflection ROI
- +Inherits Salesforce security, audit, and compliance posture
- −Only valuable if you already run on Salesforce
- −Per-conversation pricing can balloon at scale
- −Agent quality varies by use case — best on well-defined service tasks
Pricing
- +Alice (AI SDR)
- +~5,000 contacts/mo
- +Email + LinkedIn outbound
- +Slack alerts
- +Alice + Mike (AI SDR pair)
- +~15,000 contacts/mo
- +CRM sync (Salesforce, HubSpot)
- +Multi-channel sequences
- +Alice + Mike + Jordan (CSM)
- +Custom volumes
- +SSO + audit logs
- +Dedicated CS engineer
- +$2 per conversation resolved
- +Foundation AI Cloud included
- +No separate per-seat cost
- +Volume pricing
- +Agentforce Service + Sales + Custom
- +Data Cloud included
- +Dedicated success engineer
Which one should you pick?
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Frequently asked
Should I pick 11x or Agentforce in 2026?+
Pick 11x if its specific capabilities (Browser, Tool use) match what you need. Pick Agentforce if cost is the main constraint. Most working teams running both can use 11x for primary work and Agentforce for the workflows where its specific strengths matter.
What's the price difference between 11x and Agentforce?+
11x starts at Subscription · from $700; Agentforce starts at Pay per task · from $2. Agentforce is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.
Which is more autonomous, 11x or Agentforce?+
Both 11x and Agentforce are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.