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11x vs Decagon: 2026 comparison

AI digital workers for sales — Alice (SDR), Mike (SDR), and Jordan (CSM) handle full-cycle outbound.

💼SalesAutonomousSubscription · from $700
BrowserTool useMemoryRAG

Conversational support agents that resolve tickets like your best reps.

🎧SupportAutonomousSubscription
Tool useMemoryRAG

11x vs Decagon — specs

Spec11xDecagon
Agent Rank75 / 100 (A)72 / 100 (A)
AutonomyAutonomousAutonomous
PricingSubscription · from $700Subscription · Free tier
Open sourceNoNo
CapabilitiesBrowser, Tool use, Memory, RAGTool use, Memory, RAG
Integrations5 apps3 apps
VerifiedVerifiedVerified
ReleasedMay 2025Apr 2025

Categories: 11xSales · DecagonSupport

Agent Rank breakdown

11x
Agent Rank
75/ 100
AA-tier
Autonomy fit
9
Capabilities
8
Integrations
6
Pricing value
4
Polish & maturity
8
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Decagon
Agent Rank
72/ 100
AA-tier
Autonomy fit
9
Capabilities
6
Integrations
4
Pricing value
9
Polish & maturity
5
Verifiability
10

Auto-computed from autonomy, capabilities, integrations, pricing, maturity and editorial verification. Updated every deploy. How is this computed?

Pros & cons

11x
Pros
  • +Genuine "AI employee" framing — agents have names, roles, and measurable output
  • +Books real meetings autonomously at lower fully-loaded cost than a human SDR
  • +Multi-channel sequences (email, LinkedIn) without separate tools
Cons
  • Meeting quality is lower-tier than top human SDRs for nuanced ICPs
  • $700/mo entry is real money for solo founders pre-revenue
  • Best on volume-driven outbound; weaker on highly targeted ABM
Decagon
Pros
  • +Chat-first agent with consistently 65–75% tier-1 deflection in production
  • +Deep integration with existing helpdesks (Zendesk / Intercom / Salesforce)
  • +Mid-market priced — easier conversation than Sierra
Cons
  • Voice support exists but is not the strength
  • Sales-led — no self-serve sign-up
  • Per-resolution pricing can sting if tickets spike unexpectedly

Pricing

11x
Starter
$700/mo
Solo founders
  • +Alice (AI SDR)
  • +~5,000 contacts/mo
  • +Email + LinkedIn outbound
  • +Slack alerts
Recommended
Growth
$1500/mo
Small sales teams
  • +Alice + Mike (AI SDR pair)
  • +~15,000 contacts/mo
  • +CRM sync (Salesforce, HubSpot)
  • +Multi-channel sequences
Scale
Custom
Enterprise sales orgs
  • +Alice + Mike + Jordan (CSM)
  • +Custom volumes
  • +SSO + audit logs
  • +Dedicated CS engineer
Decagon
Growth
Custom
Mid-market
  • +Per-resolution pricing
  • +Zendesk / Intercom integration
  • +Onboarding included
Recommended
Enterprise
Custom
Enterprise
  • +Custom integrations
  • +SSO + audit log
  • +Dedicated CSM

Which one should you pick?

11x

Pick 11x if its specific capabilities (Browser, Tool use) match what you need.

Try 11x →
Decagon

Pick Decagon if cost is the main constraint.

Try Decagon →

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Frequently asked

Should I pick 11x or Decagon in 2026?+

Pick 11x if its specific capabilities (Browser, Tool use) match what you need. Pick Decagon if cost is the main constraint. Most working teams running both can use 11x for primary work and Decagon for the workflows where its specific strengths matter.

What's the price difference between 11x and Decagon?+

11x starts at Subscription · from $700; Decagon starts at Subscription · Free tier. Decagon is the cheaper entry option. For team deployments the TCO can differ — use the AI Agent Rank TCO calculator for your specific volume.

Which is more autonomous, 11x or Decagon?+

Both 11x and Decagon are Autonomous agents — neither has a meaningful autonomy advantage over the other. The decision should hinge on capabilities and pricing instead.

Want the real monthly cost at your volume? Run the TCO calculator →
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